Zhangjiajie Tianjian Hotel

Pros: The hotel is very new, the hygiene and service are very good, and we were upgraded to a suite with a large balcony for free, which can directly see Tianmen Mountain. The 1.8-meter big bed, the sheets and quilts are clean and tidy, and it is very comfortable to live in. Cons: It is close to the airport, and the noise is loud when the plane passes by. There are few breakfast service staff, only one person is busy, but there are many guests coming to eat. There are many varieties of dishes, but most of the pots are empty, and no one refills until we leave. The table is full of used dishes and chopsticks, and there is no time to clean up, so you can only do it yourself, otherwise there is no place to sit

I had the pleasure of staying at this hotel recently, and it really made me feel what high-quality service is. The hotel's exterior design is grand, and the interior decoration is warm and stylish. The room is spacious, well-planned, and fully equipped with various facilities, especially the bathroom design is very user-friendly, making people feel very comfortable. The softness and cleanliness of the bed are of a high standard, allowing me to have a good dream every night. The hotel's service staff are very professional and enthusiastic, and are always available to help when you need it. The breakfast variety is rich and varied, meeting the needs of different tastes. In addition, the hotel's location is also very convenient, with many attractions and delicious restaurants around. I was impressed by this stay and strongly recommend it to friends who are about to travel here.

The room facilities are complete and the entire hotel is very clean and tidy. You can see the Tianmen Mountain view from the hotel. Parking is very convenient. The staff's service attitude is also very good. They are very patient in answering questions.

New hotel, good service👍 The surrounding environment is unique and the scenery is beautiful.

I booked Tianjian on Ctrip in advance and felt very good after checking in. First of all, in terms of hardware, the decoration is not luxurious, but it is new, the overall style is elegant, the hotel is in an excellent location, the room is clean and tidy, spacious and bright, the bed is large, and it is equipped with a bench and a small refrigerator. The hotel has a canopy, facing Tianmen Mountain, and there is an area for children to play. The service of the hotel is remarkable: 1. The hotel staff called to confirm the itinerary one day in advance and took the initiative to upgrade the room type. Even the five-star hotels later did not do this. 2. When we arrived at the store that day, Manager Gao came down to greet us and help with the luggage. 3. The check-in procedure was fast and other family members were allowed to rest on the bench in the lobby and boiled water was delivered. 4. As soon as we entered the guest room, the air conditioner was already working in advance. In such a hot summer, the guests really enjoyed the hotel's intimate service. 5. Manager Gao also took the trouble to introduce us to the surrounding places to eat. 7. When we checked out the next day, Manager Gao also came to ask about our stay experience. Combined with our family's stay experience, the hotel's service can definitely reach a full score of five points.

We traveled off-peak before the National Day holiday, and the hotel picked us up from the airport. It is very close to Tianmen Mountain. They also took the initiative to upgrade us to a family suite when there was a vacancy. The service was very good in all aspects. Recommended!