Hotel Ambiance Superior

the room photo in the apps is different with reality！i not recommend to select this hotel if you want the matterhorn！but the staff us nice！

a simple nice hotel, friendly n helpful stuff, i like the public area which we can chill talking at 1st floor ,honesty bar

Lovely hotel with warm hospitality. Very nice service and room is ok.

What a find, this place delivered an excellent experience all round. For a 3* hotel the rooms, though compact, were spotless, and very well appointed. Comfy beds, mini-fridge with a few freebies, coffee machine, kettle and teabags. There’s a lift also. Breakfast included was really nice and fresh - large range of breads, pastries, cereals, cold meats, fruit, cheeses, and hot items like eggs, bacon, sausage, grilled tomatoes and pancakes. Though I didn’t use it, the bar and lounge were nicely appointed and well stocked with drinks and chess board. Open-air hot tub was open and I saw other guests enjoying it. Plenty of heated storage for skis and boots. Location was good and quiet, short walk into town and not far from trains and lifts to the slopes. On arrival from the station it’s maybe a 10min walk to the hotel - Google Maps sent us up a steep-ish hill which might be a struggle if we had more bags, but there is a flatter alternative route through the town which is maybe 5 mins longer We stayed in a Matterhorn-sunrise-view junior suite on the 3rd floor (there’s a lift) with a balcony. I would be surprised if there’s a better view of the Matterhorn anywhere else in Zermatt.

Absolutely in love with this place and definitely will come back to the same hotel ! Staff is very friendly and efficient! Receptionist Matilde is extremely polite and professional! We even extended our vacation and stayed one more night there as we love it so much. The view from the dining area and jacuzzi is stanning ! Very satisfied with our choice of the hotel

We stayed for 2 nights at this lovely family run hotel. The location is less than 10 mins walk from the Zermatt train station, 5 mins from the centre of Zermatt and 15 mins from the cable car station to the Matterhorn. The owners Hannelore & Andre greeted us on arrival and were friendly and attentive (but not overly). The hotel is really cosy, with lovely rooms and a great walk in shower. We paid extra to get a view of the Matterhorn which was spectacular and so good we walked back to the hotel to sit on the balcony and have lunch from a local bakery. The breakfast was lovely with fresh local bread and ingredients, it does not serve other meals but this was not a problem given the closeness of the town centre - we would recommend the Zermatt Kitchen very close the hotel. A lovely stay and we would definitely return and recommend

Lovely views and great service. The extra euros for a room with a Matterhorn view is well worth it if the weather is good, but be aware this is often not the case. Breakfast was quite good and the staff is friendly and efficient. Small attended bar during regular hours and an "Honesty Bar" 24/7. Easily recommended.