Holiday Inn York City Centre Reviews

The location is not far from the train station. It takes half an hour to walk on the map. There is a bus directly from the train station to the hotel. However, I asked four passers-by to figure out the way from the hotel to the train station. It's about ten minutes' walk from downtown, and there's Tesco nearby, which is more convenient. The facilities are quite new and okay. Hygiene is also okay. What I want to complain about the most is the service. There is simply no service. We arrived too early to store our luggage, but the front desk pointed us to the storage room and asked us to open the door ourselves. We all couldn't figure out the direction. You should at least come over and help. Please, you are a hotel, not an apar**ent hotel. Other hotels of the same level in London will send luggage to the room. What is this attitude? The second biggest frustration is that when I checked in, I was charged a deposit and confiscated the room fee. I was sleeping at around 4pm when the phone rang and asked me to go downstairs to pay the room fee, saying that he had made a mistake. , I said I got it, and I swiped my card when I went downstairs later. I lay down and continued to rest, but the phone rang again and said they could come up. I swiped my card, and I said I couldn’t swipe it when I went downstairs later. I paid it all. I paid a deposit of 30￡, but I said no in a cold voice. I repeated it again and asked my colleague to come up and swipe my card. The experience was terrible.