Near Zhiwuyuan Road, Dongjiao Botanical Park, Yingkou, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Yijiangnan Hotel Guest Reviews
4.3/5
Very Good
424 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.2
Filter by:
Sort by:
All Reviews(424)
Positive reviews(396)
Reviews with photos/video(94)
Classy environment(73)
Relaxing hot springs(54)
Large rooms(52)
Friendly front desk staff(48)
Perfect for kids(23)
Loved the view(14)
Tasty food(13)
Stayed multiple times(8)
Negative reviews(28)
Guest User
Standard Room - Single Occupancy
Stayed in Sep 2023
Family
5 review
4.5/5
Great
Posted on Oct 1, 2023
The room type is okay, the area is not small, but the pool is a bit difficult to clean, and the bathroom floor is not easy to clean. There is a large balcony, very comfortable and well ventilated! Breakfast is okay, with a lot of variety. The most commendable thing is to wander around the botanical garden, where there are semi-free range animals, guinea pigs, sika deer, chickens, ducks and geese, etc.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition of Yijiangnan Hotel's service and environmental facilities, hygiene, etc. Your encouragement is our motivation to move forward. We will continue to serve every guest who comes to Yijiangnan Hot Spring Hotel and can help You are our greatest honor and we look forward to your visit again!
TonyZhanghao
Standard Room - Single Occupancy
Stayed in Jul 2023
Family
127 review
4.0/5
Very Good
Posted on Jul 30, 2023
The room is good, the view is wide, the hot spring water is good, and the parking space is sufficient. It feels a little damp, the breakfast options are a bit simple, and there aren’t many choices of food around.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition of the service, environmental facilities, hygiene, etc. of Yijiangnan Hotel. Your encouragement is our motivation to move forward. We will feedback the breakfast issues you mentioned to the restaurant and make adjus**ents. Thank you again for your suggestions and advice on Yijiangnan Hotel. Support and look forward to your visit again
Anonymous User
Standard Room
Stayed in Jul 2023
Friends
5 review
1.0/5
Posted on Jul 16, 2023
The attitude of the service staff was poor. We made a reservation a week in advance. When we arrived, the room could not be handed over. Two of the rooms still had a musty smell. The cleaning staff confirmed that we would negotiate with the hotel later, and the hotel told us that there were no rooms. After repeated complaints, the hotel The manager just transferred a room, not to mention the cleanliness of the room. There were hairs, cigarette butts, and other things on the carpet. The bathroom was not cleaned. This level of hotel is too rubbish. We checked in and waited at the door for more than 40 minutes, but no hotel staff came out to solve it. , only the cleaning staff cleaned up for me, the service was so poor!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. As the hotel was full and the rooms were not cleaned in time the day before, we apologize for the impact on your stay. We will inform the relevant depar**ents of our opinions to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Zuomengdezhu2000
Standard Room - Double Occupancy
Stayed in Jun 2023
Couples
31 review
3.5/5
Posted on Jun 7, 2023
In the hot spring town, there is a small botanical garden next to it. The environment is very good. The hotel is very big and must be a few years old. There are many large buses in the courtyard. The main reception team may be all uncles and aunts. When checking in, there was only one service staff at the front desk and several aunts lined up. But Still very patiently told me the breakfast time, location and the situation of the botanical garden. The breakfast was also very good. Individual travelers and groups are separated, otherwise they might not be able to eat together with the ladies. There is a big bathing pool in the room, the water flow is strong and it is hot. I am very satisfied and dissatisfied. The place is generally hygienic. There are no disposable slippers, no paper towels, and no tea bags. The most ridiculous thing is that the pillowcases and quilt covers actually have a big hole. This is not the case even in express hotels or B&Bs. Such a big hotel has such broken linen. I also informed the customer service as soon as I found out about it for a customer (for fear of deducting my deposit). From the tone of the customer service, I would have known this 🈶 This kind of situation is not surprising haha
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Yijiangnan Hotel among many hotel centers. We are sorry that we could not bring you a perfect stay experience. We have reported all the problems you mentioned to the relevant depar**ents and made rectifications within a time limit. Please give us In some time, we will let you see our changes, and we look forward to your coming again to witness our changes! I deeply apologize to you again
Jodian
Standard Room - Double Occupancy
Stayed in Jul 2021
Other
1 review
4.5/5
Great
Posted on Jul 26, 2021
The bathroom is oversized and the hot spring pool is oversized. My dad especially liked this pool and almost fell into a coma, hahahaha. Outside the balcony is an orchard. Breakfast is okay just to catch up with a tour group. There is a cute short black horse in the nearby botanical garden. Take a walk after breakfast. Drive more than ten kilometers from the Gold Coast, but accommodation is much better than living at the beach. The central air-conditioning is also very good, the neighborhood is very quiet, and the pillows are good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Ruoxi@
Standard Room - Double Occupancy
Stayed in Jul 2021
Couples
24 review
5.0/5
Outstanding
Posted on Jul 19, 2021
I’m from Dalian. This time I went to Yingkou to soak in the hot springs. I found the soup house in Yijiangnan on Ctrip. After reading the comments, I placed an order. I wanted to stay here for 2 days, but the next day on Ctrip. The room was full. I didn’t book it. I went to the front desk and asked if I could book a room for the next day. The little girl at the front desk had a very good service. She introduced me to the room and took me to see the room. She recommended the one in the main building. Big bed room, room with hot spring ticket, I really appreciate it. It was comfortable and had fun. Thanks to the little girl and Zhu Lin at the front desk, the service is so good.
Original TextTranslated by Google
6/9
Guest User
Standard Room - Double Occupancy
Stayed in Jun 2021
Friends
2 review
5.0/5
Outstanding
Posted on Jun 24, 2021
The room is clean, with a separate bubble pool. It is suitable for bringing children to play. There are many animals in the botanical garden, and the location is particularly easy to find in the botanical garden. The parking lot is large, the room can also add an extra bed, the breakfast is very good