Gexian Village Xixinyuan Luxury Hotel

The hotel is very good. The location is in the center of the scenic spot. If you want to watch a show, it is very close. It only takes two or three minutes to walk there. There are many snacks and restaurants on the opposite commercial street. You can try local specialties. The buildings on the street are quite beautiful and are very suitable for taking pictures. Because it is autumn, the leaves in the scenic area have turned yellow and are very beautiful. The girl at the front desk of the hotel was very enthusiastic and helped register the license plate when checking out. There is no parking fee. The hotel is overall very good. I recommend bringing Gexian Mountain to play and stay to cleanse your mind. hospital!

Now there is a lady Miaomiao who checked us in again and then took the bus to the hotel to check us in. After learning that we had a lot of luggage, she gave us her heartfelt blessings. Thank you very much for going to the busiest center at 9:00. , only a few minutes away, the room is very spacious, and the large and comfortable floor-to-ceiling windows are also very suitable for closing. I recommend that you have a very good breakfast. I recommend you not to miss it.

The hotel is located in a scenic area, and the view suite room we ordered was large and very comfortable. The front desk service was also very welcoming, especially Miaomiao who understood our needs and gave us a room where we could watch the show at night. Thank you very much! The hotel environment is also very beautiful. The light show and water curtain dance at night are very exciting. The package I bought included accommodation, scenic spot tickets, cable car tickets, breakfast, parking fees, and evening performances. The ticket is all inclusive and well worth it.

The same common problem as Wu Nuzhou is that at the front desk of the hotel, the car was parked all the way outside in the parking lot and I walked in with my luggage. When I came out, it was raining heavily and I was completely soaked after walking such a long distance. This high price does not match the service at all. It is too ordinary to avoid lightning and pitfalls.

In this stay experience, there is actually no major problem with the hotel room. The fault lies entirely with all the hotel employees. This once again fully proves how much impact hotel employees can have on guest experience. Starting before booking the room and checking in, I read on Ctrip that the hotel was in a scenic area, so I called in advance to ask how to check in. The person who answered the phone spoke unclearly and her voice was full of frustration. I had no idea what she was talking about and could only hear her intonation. in rudeness. After arriving, we checked in at a counter in the tourist center of the scenic spot. A large number of people stood behind the counter, but only two guests could be checked in at the same time. The remaining people lined up, and those in uniform and those without uniforms were laughing at each other. Even though I couldn’t understand their dialect, judging from their body language, it seemed that they were not discussing work issues, because a girl was laughing and punching a boy (this kind of young boy or girl wearing a system during the stay) I saw them fighting with each other several times). Finally, we arrived at Xixinyuan, where a woman sat firmly on the chair at the front desk without moving at all (I also saw this kind of stability and motionlessness when I checked out). She was surrounded by a group of men and women who looked young. Everyone was chatting. We were the only ones who checked into a room. A boy picked up one of our bags and was about to leave. He ignored it and my friend handed him another bag. I My friend said: Please help me with this. His expression changed, but he accepted it. If the staff were a little more polite, we would take the initiative to take our own bags, but the atmosphere of this hotel has become very uncomfortable. When we got to the room, the guy turned around and left without saying anything. After groping for a long time, we discovered that we needed to insert and remove the electricity card. When I checked in, I was told that guests could enter and leave the scenic spot unlimited times during their stay, so I left once in the middle. When I came back, the scenic spot was closed. I called the front desk. The person who answered the phone said she was from the scenic spot and transferred me to the front desk. After I was transferred, she answered the phone. People say that when I come in, I want to find a scenic spot! ! ! The breakfast the next day was even more exciting. A short man wearing a white shirt and glasses had a very bad attitude. He threatened the guests and asked if they wanted to complain. Then he started selling a set meal without asking anything..." "I'm working here... I'm not working, I'm not working." If this person knew that he was working, why didn't he work? With a group of young men and women, they gathered at the front desk and had a fight, some were standing and some were sitting. The restaurant was extremely dirty and messy. Tableware was not collected from guests who left. The empty paper towels on the table were not replaced. The table was not cleaned. No matter how many people come in all the time, they just stand together and chat. Generally speaking, as long as you are in contact with people, if you recognize people every minute and want to give negative results, it is really not worth it for those who invest in hotels. It is a good project and the hotel is not bad. Having a bunch of people like this is really not as good as investing in a batch of robots at one time. It is much better than hiring a group of employees who should be cheap but will have side effects. They are not doing anything anyway, so spending a cent Money is also wasted. In short, if you can avoid contacting the employees there at all, you can still experience the hotel products. Finally, the cleaning was also scrawled and exaggerated. The only picture was taken when entering the room.

The mountains and rivers are beautiful, but the service staff is not good. Except for the young man at the front desk who was more enthusiastic and took the initiative to carry our luggage when we checked out, we mainly criticized the driver of the scenic tour bus. He has no sense of service at all and directs guests like a leader. The driver arrived from the entrance of the scenic spot. On the way to the hotel, we always have service staff with us. The tour bus should have separate service staff and guests, and the guests should be asked to make room for the waiters. This is putting the cart before the horse.

Average service and decoration. I felt a bit unwell in the middle of the night. I called to ask if there were any medicines and was asked to call 120 (laughing). The hotel is located far outside the suburbs. Since it is planned to be far away, there should be a medical room. At least prepare some commonly used medicines (such as Daxil, Domperidone, basic cold medicines, etc.) You don’t need to go through 120 or the hospital for these medicines... I won’t go there again!