Hotels in Commercial Lane, Xining

I had a pretty good stay at this hotel. It's right across from CITIC Plaza, and a short walk up takes you to Wangfujing Plaza, making shopping very convenient. Food deliveries can even be brought up by a robot, and if the robot isn't available, the delivery person brings it up instead. The front desk service was also very friendly; check-in was quick, and any questions or issues were addressed promptly. Overall, I really liked it. The breakfast on the 2nd floor is a buffet style and quite tasty, especially the handmade beef noodles and steamed buns, which were very flavorful.

The environment is quiet and suitable for working. The room layout is reasonable, with plenty of power outlets on the desk, and the internet speed is stable without any lag. It's clean and odor-free, and the soundproofing is excellent, so it's not noisy at all. The front desk service is efficient and professional, and parking is convenient. This is an excellent hotel for business travelers.

Check-in: The system was sluggish, and the front desk claimed the internet was down again. Room: We booked for two adults and one child, but the pillows weren't adequately provided. The mini-fridge price list for drinks was on the minibar, but the mini-fridge was empty, so what's the point of the price list? Bathroom: The liquid toiletries were of poor quality, yet they still branded them with the Sanyu logo. The hairdryer was a terrible choice. Breakfast: A complete disaster! No one to seat guests, it was chaotic, and despite many staff members, they were all just milling around with extremely low efficiency. Breakfast hours were 7:00-10:00, and we went at 8:30. The food quality was poor, and the kitchen's on-site management was terrible. I asked for an omelet, and they flat-out said no, only fried eggs, with a firm and take-it-or-leave-it attitude! I was shocked. How did Trip.com select this hotel? How do they supervise and evaluate it? The milk quality was poor, there was no freshly squeezed juice, the coffee was bad, the desserts and bread had no variety and poor quality, and the yogurt wasn't refrigerated nor was it on ice… Complaint Handling: I tried to find the F&B director at the restaurant, but it was the weekend, and he was off. No one in charge was willing to come out. I called Trip.com, who handled it professionally, and then I received a call back from a lobby manager who was clueless. I requested to speak with the hotel's duty manager, and the person who called back was a man responsible for the kitchen, which was fitting. He immediately asked how I wanted to resolve it, implying he wasn't really concerned. I listed out all the issues one by one, and he replied, 'Minor oversight.' Nothing was resolved. Additional points: 1) Unused 'clean' linens and bathrobes were stored in the laundry cart. 2) When checking out at 11:35, there was no one at the front desk, only two concierges, who said everyone had gone for lunch. Excellent management! 👍

Xining in summer is peak season, and while the location is great for People's Park and the nearby pet market, parking is a hassle. However, the front desk service was excellent! They called before check-in to ask about any special requests and estimated arrival time, and also gave great recommendations for night markets. The room was clean and tidy, which made the peak season price feel justified – definitely not one of those hotels where you pay a lot and leave annoyed.

The hotel's location is excellent, with a lively and convenient area nearby. The room was very clean and offered a view of distant mountains and the city skyline. The front desk staff, especially the lady at the city view desk, was very enthusiastic and upgraded our room, and even upgraded breakfast for our child.

Facilities: The facilities are complete, parking is convenient, and it's close to major business districts and a night market food street, which is super convenient. Hygiene: The hygiene is also good, no strange smells nearby. Environment: I was really disappointed with the soundproofing in room 1320; it's practically non-existent. I could hear every conversation from upstairs clearly. I don't know about the other rooms.

This hotel is in its own building, which is quite rare for a provincial capital city (many hotels share buildings with other companies or hotels). It also has its own dedicated parking lot. The surrounding area is very bustling, making it convenient for shopping, dining, and taking a stroll. Check-in at the front desk was quick, and they proactively asked about my car and driving situation. The room was clean and comfortable, with modern and functional facilities. The breakfast was incredibly rich, offering both Chinese and Western options. After traveling for over two months, I finally got to enjoy a breakfast with bacon and buttered bread. I'll definitely stay here again next time I'm in Xining.

The room is also very good, generally clean, very close to Limeng and Guofang Department Store, the price is not expensive, the overall cost-effectiveness is relatively high, I will choose to stay here next time

Xining Wukuang Hairun Hotel, a newly opened hotel with a state-owned enterprise background and a high-end business style, boasts a prime location and convenient transportation. Situated in the heart of the western part of the city, it offers easy access to transportation and business. As a hotel under a central state-owned enterprise, the overall decoration is modern and elegant, with spacious and comfortable rooms and new and complete facilities. Guest rooms are clean and tidy, with comfortable bedding and good soundproofing, providing a quiet and comfortable stay in the high-altitude area. Service is professional and responsive, with attentive service from both the front desk and room service. The catering is consistently good and of high quality, and the hotel offers comprehensive meeting facilities. Overall, it combines quality and efficiency, making it an excellent choice for business trips and hospitality in Xining, and is highly recommended.

”The location is so convenient! The hotel is near the zoo and Daxin Street Night Market, making it super easy to get Qinghai-style yogurt and hand-pulled lamb; the hotel's location is also excellent, so you don't have to rush if you're catching an early flight.” The hotel is close to the Qinghai ******* Culture Museum, so you can visit the attractions during the day and take a stroll around the hotel in the evening – convenient and pleasant. The picture shows small animals from the nearby zoo.