Winston Salem Hotels & Accommodations

I booked this hotel because I'm a sucker for older buildings with Art Deco architecture. When I walked into the lobby, i was pleased...it appeared to have delivered in that department. The gold elevators, the floors, the fixtures were all exactly what I was looking for. Sadly, once we got up to our room, the charm of the hotel ended with a thud. The room was dark. We fumbled for the light switch, and a single low-watt lightbulb flickered on by the bed. The rest of the stay, I tried to get some kind of illumination (other than the flashlight on my phone) but was thwarted at every attempt. The floor lamp's bulb was burnt out. Other switches did nothing. The curtains were impossible to budge or even reach. It felt like we were in a cave...a cave with dated carpeting and beat up furniture. It's sad, because this building could be such an amazing hotel if they put a little love and design into the rooms. We ate at the restaurant downstairs for dinner and it was pretty good. Over all, however, I say thumbs down. Kimpton, I thought you guys would do better than this!

I just stayed 3 nights at Indigo for work. It was my first stay since early 2020. My employee also stayed there, and had a similar experience. Pros (and the only reasons I’m giving a 3 rating): The restaurant was the best meal I’ve had in years (though a little pricey). Also, the restaurant/bar/front desk staff were all really nice. Cons: The thermostat in my room did not work, and no attempt to fix it was made, which means it will remain an issue for future guests. The plus was that there is a master control downstairs so they can set it for you, but they have to do that anytime you want it changed. Also, the system was apparently set to change my AC of 68 to HEAT set at 75 midday, so every day after work the room was blazing hot and I had to call the front desk to change. One time they couldn’t figure it out so I literally helped the front desk figure out how to use the system. Another con is that the rooms are filthy. I’m no clean freak, but every surface needed a deep cleaning. If you want to see for yourself just look on top of the wardrobe which is short enough to put things on ( don’t). They also didn’t clean daily. Nothing was tidied up, nothing wiped down, no towels were replaced. They literally just made the bed. My employee said the same for her room. I don’t see myself staying here ever again, which I hate because the decor and staff were great.

This is a decent property right across the street from the convention center in Down Town Winston Salem. Valet parking cost about the same amount as parking in the public garage so I recommend it. The room I was in was updated and in very good condition. I coun't hear any road noise but I was on the 16th floor and that may be why. The front desk was helpful on check in. I can recommend this property. It isn't too pricey and they don't try to add silly destination fees.

This hotel has seen better days-such as back in 1995 perhaps. I've actually stayed here multiple times the last few months because of the location, but this last trip made me decide it's time to move on. I travel every week for work, and some things I look for are: cleanliness of course, soft pillows, decent towels, air conditioning that works, friendly people, walls that aren't paper thin, and rooms that aren't a hot mess. Pros: location, breakfast (though I've never had it), water pressure. Cons: Ever heard of the expression, ”lipstick on a pig?” This describes this hotel perfectly. You enter the lobby and it's beautiful-really is. Apparently they did a remodel. That's where the remodel ends. From the lobby, you enter the 3 elevators. All are nasty. They appear to be more like freight elevators, than elevators that are off a big beautiful lobby. They kind of smell, walls/floor are gross, and you get out of them and generally feel dirty. The rooms are circa 1995. Nothing is updated. Again, I have stayed here probably 5-6 times, so I have seen multiple rooms. The carpets are foul and fraying. The walls are stained up. The bathroom has super old faucets and sprayers, dirt in the corners, and the shower curtain/liner has seen way better days. My last room that finally made me decide to be a little crazy and stay elsewhere next time, had an air conditioning system that banged when it turned on, stayed on for a few minutes, then went off, and would bang again 30 minutes later. This room also had this phone whose picture I attached. All the buttons have been removed and it's filthy. The room I had before this one had an adjoining room. The door adjoining the 2 rooms was missing a lock and wasn't even flush against the wall (picture attached). I bring a door stopper with me on all my trips that I jammed up under this door-the only reason why I had kept the room and I was super tired. Anyway, I will stay at the Hampton a block away or the Courtyard my next trips. Just set your expectations correctly if you stay here.

With a stay at Hampton Inn & Suites Winston-Salem Downtown in Winston-Salem, you'll be within a 10-minute drive of Hanes Mall and Wake Forest University. This hotel is 0.2 mi (0.3 km) from Benton Convention Center and 0.3 mi (0.5 km) from Frank L. Horton Museum Center.Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.A complimentary buffet breakfast is served daily.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Winston-Salem? This hotel has 100 square feet (9 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.Make yourself at home in one of the 119 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.

This is the place to stay in Winston Salem. My nephew who was only a day old was transferred to the NICU at at local hospital. As you can imagine my brother had a lot going on. I called the hotel and Tanya went ABOVE AND BEYOND to accommodate and help to make this horrible situation a little easier. She kept in contact with me during my brothers stay, extended his stay and the hotel even got the baby a gift that was waiting for them at check out. Everyone should take a lesson from this employee. The kindness she showed was so appreciated. There are not enough words to describe how much it meant. Thank you Tanya! She deserves a raise!

With a stay at Courtyard by Marriott Winston - Salem Downtown, you'll be centrally located in Winston-Salem, within a 10-minute drive of Hanes Mall and Wake Forest University. This hotel is 0.4 mi (0.6 km) from Benton Convention Center and 0.5 mi (0.8 km) from Frank L. Horton Museum Center.Take advantage of recreation opportunities including a health club and an indoor pool.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges.Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 126 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

I needed a place close to the hospital and my daughters college for her surgery. Hawthorne was the closest to both, almost within walking distance to both. I reserved our room for our stay in advance, in which I received an early bird discount. We also received another discount since we were there for the main purpose of the hospital. Due to other circumstances, the day before we were to check in, I needed to check in a day early. They were very understanding and accommodating and still gave me the same rate. The day of her surgery, we realized that our room was not going to be as accessible as we thought, so we needed to change rooms. Again, Hawthorne was very understanding and accommodating and moved us into a more comfortable room for her with no questions asked. On day of check out, we needed a late check out due to having to wait on our transportation, and again, very understanding and accommodating, no questions asked. The entire staff from Check In all the way to Maintenance were AMAZING! They went above and beyond to meet our needs, help us with my daughter and her wheelchair, and made us feel so welcome. The room was spacious, extremely clean (the entire facility was immaculate), and the beds were very comfortable. The pool area was beautiful, although closed for the season. Due to Covid, they did not have the Continental Breakfast as listed on their website, but did have a ”Grab and Go” bag with coffee and afternoon tea in the lobby area.

The staff has exceptional customer service from the front desk to hospitality! The wine and cheese from 5 - 7 were great to ”wind down” for the day and the cookies and milk from 8 - 9 were so tasty for an evening treat or bedtime snack. My room was LARGE with two levels - queen size bed, a large sofa, a side chair, and a faux fireplace with a space heater to imitate the real deal. The space heater did heat up the room because it was quite chilly. The only complaint I have is that my microwave did not work and it was pretty cold in the rooms but the staff was more than willing to accommodate my needs. The floors creek a lot when people are walking or just settling for the evening. Those little inconveniences will be there with the age of this building but it also speaks to its history...thus the story of Sally the Ghost. I was not afraid of that after reading about her story on my first night there.

When you stay at Summit Street Inns in Winston-Salem, you'll be in the historical district, within a 10-minute drive of Hanes Mall and Wake Forest University. This bed & breakfast is 0.5 mi (0.9 km) from Benton Convention Center and 0.6 mi (1 km) from Theatre Alliance.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services. This bed & breakfast also features a fireplace in the lobby and a picnic area.A complimentary full breakfast is served daily from 8:00 AM to 10:00 AM.The front desk is staffed during limited hours. Free self parking is available onsite.Make yourself at home in one of the 10 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided on request.