stayed here for 2 nights. My first night I found the shower body wash bottle to be empty ( would think these are refilled after every room cleaning). the next morning I told the lady at the front desk if this could be filled by housekeeping and she assured me they'd take care of it. Upon returning to my room a few hours later, bottle was still empty. House keeping never showed up. Kind of an inconvenience but when you (the hotel) pride yourself on the "little things that matter", I would want to make sure even the smallest of things, like body wash, is filled for your customers so they can at least enjoy a shower.