Guest User
September 9, 2023
The hotel pictures display a stunning old German building with grand gardens - this is true, but it’s not where your room is. Your room is located to the rear of the hotel in a travel inn style building The rooms are clean, comfortable but not well equipped (poor washing supplements, no fridge in room, no kettle etc) - not really 4* and that’s rated against German Standards The main reason for such a poor rate is the staff service. For such a well graded hotel I would expect service. Instead we were met with rudeness and impolite service with the staff taking more time to smoke than to provide any service - including offering anything before the kitchen closed which resulted in no dessert options for a family event Breakfast was of a good standard - although the roof was leaking badly - despite 30 degree weather (confusing) Wouldn’t stay here - there are better in Wesel for a similar price and better location