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Recommended Warsaw Hotels

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5 star

Hotel Warszawa
4.5/571 Reviews

Hotel Warszawa

Warsaw|0.63km from Obelisk Granitowy
The hotel is luxurious, has a boutique feel and everything about the design and decor is 5 star+. However, our weekend family stay got off to a bad start when the reception didn’t have our reservation. There was no apology and almost an attitude by the unfriendly and arrogant young lady at reception of it being my fault. At breakfast the next day, the restaurant and the quality of the food was excellent but the staff were untrained, unfriendly and on occasion could not communicate in Polish or English. Food was removed from our table when we were half way through, nobody explained the concept, ie no buffet, which was great and what could have been a wonderful experience, was let down by the staff. They saved the best for last at checkout. I was asked if I had anything from the minibar. I replied to say that I had not but reminded the lady that we had drinks at the bar that should be added to our bill. I was then shocked to be told that I would now have to wait to checkout whilst a member of staff checked the minibar in my room. I felt like a criminal at a 1 star hotel in a mass tourist resort. Again, not what you expect from a 5 star boutique hotel paying USD 300 a night and having reminded them of my bar bill. One, more senior member of staff ultimately realized my frustration and took over the checkout process, although by this point, the damage was done. Really disappointing to see this beautiful and luxurious hotel ruined by staff with no training but most of all with such an arrogant attitude that it made the whole experience feel very uncomfortable. The doormen were however extremely polite and helpful. Not enjoying writing such a negative review, I truly hope managements take action as we have been staying and eating at hotels in the Likus chain for years and have always had an enjoyable experience until hotel Warszawa.

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Business travel

Holiday Inn Warsaw City Centre
4.6/546 Reviews

Holiday Inn Warsaw City Centre

Warsaw|0.98km from Obelisk Granitowy
This is a nice hotel, good accommodation, great location within 5/10 walk mins of three railway stations and closer to tram and underground BUT……. It has real issues with staff errors and then quoting polish law giving them 14 days to fix issues / complaints doesn’t exactly give a good view of customer focus or indeed reward of loyalty to IHG’s brand or this hotel where I have stayed a few times before. Due to a queue at reception I just left the card and did express checkout, however 10 minutes after I left the hotel took a payment for DOUBLE the correct room rate. An hour after that they then took another payment for the correct amount but did not cancel the original payment - clearly someone’s made an error and charged me someone else’s room and then thought putting it through again would fix it. Wrote to hotel and got a snotty email back in a tone that did not accept they had made an error. This email didn’t apologise either but it did quote under polish law we have 14 days to fix this which is pretty bad. There was also no appreciation that taking multiple payments in error could give some people financial difficulty as they cannot then access the funds taken in error I am now having to get my bank to complete chargeback as I am not waiting 14 days for them to reverse a payment taken in error This isn’t the first staff related issue I’ve had at this hotel so I won’t be back as there are plenty of other IHG hotels nearby that can operate without errors or sending snotty emails to Diamond Elite IHG members - on a previous visit they put me in a room right above on site construction work which was nice of them! If your going to risk staying here I’d advise paying upfront and not using express checkout

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Breakfast

Centrum Scsk Zurawia
4/515 Reviews

Centrum Scsk Zurawia

Warsaw|0.39km from Obelisk Granitowy
I have slept four nights in this hotel and the truth is that I have to say that I have left my experience quite satisfied. In its favor we must highlight its location, it was great, near the train station in a calm and quiet neighborhood. For its price, the room was fine, with no complaints about its spaciousness and comfort. It should be noted that they leave a couple of beers and tea as a gift on the house in the room's fridge. Regarding breakfast, no complaints, they brought it up to the room at the time you wanted and it was good. The people at the reception were dry as is the general rule in hotels in the country but friendly, in fact they had to print my return ticket and they did it quickly. And the price was unbeatable. Aspects to improve: especially the hot water in the bathroom since it only came out lukewarm, it doesn't bother me too much since I'm used to it but more than one would make a claim about it because the water came out really warm at a time when it's not very hot. On the other part of the room they did not do it at any time, I understood that it should be requested at reception, which I do not know if this is due to the pandemic or it is always like that, the garbage that could be generated was collected by me and the remains of breakfast were taken down to reception when I went out every day, anyway I don't know the reasons. In any case, and in short, my stay was very pleasant and for the price I can't complain too much either. I would definitely go back if I didn't want to spend a lot because I thought it was a correct place. By the way, I rate the cleaning as bad since they didn't clean the room at any time since I occupied it but upon my arrival it was like the jets of gold

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Reviews for Warsaw Hotels

Searching for hotels near Obelisk Granitowy? Compare room rates and reviews to find your ideal stay.
Centrum Scsk Zurawia
4/515 Reviews
I have slept four nights in this hotel and the truth is that I have to say that I have left my experience quite satisfied. In its favor we must highlight its location, it was great, near the train station in a calm and quiet neighborhood. For its price, the room was fine, with no complaints about its spaciousness and comfort. It should be noted that they leave a couple of beers and tea as a gift on the house in the room's fridge. Regarding breakfast, no complaints, they brought it up to the room at the time you wanted and it was good. The people at the reception were dry as is the general rule in hotels in the country but friendly, in fact they had to print my return ticket and they did it quickly. And the price was unbeatable. Aspects to improve: especially the hot water in the bathroom since it only came out lukewarm, it doesn't bother me too much since I'm used to it but more than one would make a claim about it because the water came out really warm at a time when it's not very hot. On the other part of the room they did not do it at any time, I understood that it should be requested at reception, which I do not know if this is due to the pandemic or it is always like that, the garbage that could be generated was collected by me and the remains of breakfast were taken down to reception when I went out every day, anyway I don't know the reasons. In any case, and in short, my stay was very pleasant and for the price I can't complain too much either. I would definitely go back if I didn't want to spend a lot because I thought it was a correct place. By the way, I rate the cleaning as bad since they didn't clean the room at any time since I occupied it but upon my arrival it was like the jets of gold
Hotel Gromada Warszawa Centrum
4.3/5121 Reviews
The hotel is in one of the most convenient places in downtown Warsaw. At the center but at a very quiet place. It is based on communist architecture but though it keeps this character in the lobby, as it has to do, for keeping the historical memory alive it is modern and with all comforts. The room was very clean and with excellent wi-fi. There is always a bottle of water, coffee, and tea. And warm water all day. I would like to mention in particular the kindness of the personnel, especially at the reception. They were great. Though all of them were very helpful I would like to mention in particular Mrs. Antonina. She makes the guests feel comfortable and solves any problem without making it seem serious. I would like also to congratulate the gentleman who was responsible to care for the suitcases. He does his work perfectly. Great price for value. Fully recommended!
Warsaw Marriott Hotel
4.5/574 Reviews
The towels are of very poor quality. It is located next to the Central train station. The second floor restaurant is great.
Hotel Metropol
4.3/5126 Reviews
This is a great base to explore Warsaw with tram/bus stop that can lead you anywhere. They let us check in before time. The staff speaks perfect English and are very helpful. The room is new and nicely decorated with strong shower. Bed and pillow is comfortable. I requested more blankets and pillows and they delivered right away. Breatfast is plentiful and delicious. It's quite loud in the room at night due to its location but more on weekends with I guess many people going out, on weekdays it's more quiet. I'm a light sleeper but I had a good sleep nevertheless maybe because I'm tired. Overall we had a great stay and I'd recommend this hotel to anyone.
Mamaison Residence Diana
4.4/551 Reviews
Very nice apartment, comfortable bed, great location. Unfortunately, the coffee machine didn't work and we could only drink expensive water from the bar. However, everything is ok. What shocked me the most was the behavior of the receptionist, who treated an elderly man of Ukrainian origin terribly, who tried to explain to him that he had paid for the reservation under a different name. The receptionist shouted that he didn't understand what the older man was saying, although without knowing Ukrainian it was easy to guess. Terrible, nationalistic behavior of a young **** towards an older man!
Hotel Polonia Palace
4.5/547 Reviews
Friendly staff and efficient check in process. Hotel is a Classic Hotel so interior is representing the old time. Only a few steps from train or bus station super central. The area around the hotel has nice restaurants (just keep going away from Main Street). Room was spacious and very clean. If you want something to criticize maybe a few more breakfast options would be nice like more fruits or fresh made pancakes. Would come again and stay there again for sure.

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