We have just returned from a two night stay at this hotel, and our experience was terrible. The hotel is having extensive refurbishment works done , which appear to have run over into the start of the tourist season that attracts people from all over the world wanting to see the gardens and amazing bulb displays at Keukenhof, in addition to the attractions in and around Volendam itself. We went with an organised coach trip from the UK so did not get to deal with the hotel direct. Apart from the building work that was ongoing, with the usual noise and dust you would expect when you are sharing the hotel with builders and decorators, the view from our room was none existent, just a wall about 2-3 mtr's away from our bedroom window, with a bit of sky at the top. If I had booked the room direct with the hotel I would have visited reception and insisted on moving rooms. Maybe the hotel has different room rates for rooms with views and without views, and if you are considering staying there I would ensure you investigate this before you book. Breakfast and dinner was included in our trip cost, but our dinner offered no choices, other than take it or leave it, and after our first nights experience we decided to leave it and paid to have dinner out on the 2nd night. Breakfast was a fairly chaotic affair with a long wait for a cup of tea or coffee served by one member of staff from a single machine, in fairness to the staff they seemed to be learning on the job with little instruction or help. Hopefully the builders will finish and leave and a decent level of service will return, but I can't recommend this hotel currently based on our recent experience, I've added some photos to highlight the issues raised.