Guest User
January 31, 2023
Hello I am writing this review to warn others who are considering to book with this hotel, don’t expect 4 star service as my experience was far from it. I had booked a double room expecting double towels, cups etc (what was listed in the room description) and I ended up with only single items, no tea nor coffee sachets and also told by reception you mow have to pay for it. (Last time I stayed it was for free.) The bar on the ground floor was closed due lack of staff, I was told to use the one in the basement however there was no one there to serve me the whole time; the sofas at the bar were torn up. As well as the patio area was completely trashed, dirty towels scatter everywhere, no tables or chairs, and the area was filthy. My room was backing on to a train line therefore waking us up during early hours. The view from my room was appalling as all I saw when I woke up was broken plastic roof tiles and all the electrical boxes. All you will receive in this hotel is a clean bed and nothing more, it should be closed to the public so it can undergo refurbishment and meet the standards of the customers. Here are some photos of what I experienced.