Bed bugs. Don’t stay here. I literally smashed a well fed bed bug in my room at 4 am (after I ****** me dry and questioning the cleanliness of the room) and I brought its literal corpse to the front desk, and the employee tried to gaslight me into thinking ‘it is not being a bed bug.’
Prior to me being able to present the dead bed bug carapace I had collected from my room/being fed upon to the front desk staff, I had to call their staff member over the phone, and she was very annoyed she had to respond. Oh, it gets worse.
She finally showed up at the desk after I said bed bugs, and she questioned my accusations (they should, fine) but she lied and said inspectors had been there that day (absolute lie, I followed up and asked), rooms had been checked and sprayed for bugs (lies, no one inspected that day and I saw bugs later) and she also claimed management was going on contact me. Another lie.
Anyway, room 211 def had bed bugs, don’t stay here