Guest User
May 23, 2024
We have traveled frequently and have stayed at many beautiful, high end hotels throughout the world, but the Palazzina Grassi surpasses them all (and this includes the 5 star Gritti Palace in Venice). From the moment we arrived, until we left, everything was perfect. The staff is professional, efficient, knowledgeable and yet friendly. Whether at the front of house, bartenders, wait staff, cleaners (the place is immaculate), all were fantastic. We took a water taxi to Murano and because there was a boat race on the Grand Canal, the taxi was a far way off; one of the staff accompanied us the entire way to the taxi. Every question was answered with a smile and the entire staff went to great pains to ensure that our vacation was memorable. The room was beautiful! Beds and pillows were so comfortable, the linens and toiletries, sublime. The shower was amazing. The mini bar was incredibly well stocked with a huge variety of excellent nibbles and drinks (because we opted for a jr. suite, the mini bar was gratis). Breakfast is served until noon (unheard of) and the food was excellent. We also had a delicious dinner there our first night. The dining room is gorgeous, as is the entire hotel. We chose a room that had a terrace overlooking the rooftops of Venice which was something out of a picture book, quiet, birds singing— just lovely. We had a most amazing experience. Thank you to all at the Palazzina Grassi. We will most definitely return. I just hope we will be able to get in!