Kensington Place Apartments

Price point was great, service was excellent but facilities weren’t the best. Customer service always answered my calls and madensure to address my many concerns. There was an ironing board but no iron, no hair dryer. These are important thisngs when one travels. Despite everything, I’d stay there again.

Ignore the people complaining about it being in an alley, it’s literally on a back street. Really cool area, lots of culture, walk out to cool lowkey shops bars etc. Highly recommend, cleaning lady was super nice. Payment process was a little weird but figured it out. Got deposit back pretty quick no hassle. Overall really cool place, definitely coming back!

The place was really hard to find, we had lucky because one person help us to find the address but we spend almost 2 hour for try to find the place and when I try to call the number on expidia doesn’t work. Another thing they charged me 300 for deposit few hours before the check in, and never say something about this extra charge before, was really rude and because I was there and I need a place for stay because in another circumstances I never stay there with this charge that told few hours before that give me the apar**ent. The only thing I can said that was good is that I had a problem with the door and they fix this for me.

Everything was super easy, check in was smooth, parking was free and easy to utilize! Would stay here again!

The location and cleanliness of the accommodations were great, but our upstairs neighbors were really noisy and would wake us up in the middle of the night. So much that we decided to cut our stay short for the last night.

The locks were poor, graffiti all over the place, rooms were listed as all one unti and they are not. If you want the room that has pull out with 2 queens, it is separated by a common hallway that has no lock for entrance. The pullout has no washroom in it and you would have to enter a passcode to go to the bathroom. If staying with children they would not be in the same room with you they would be in a speparte locked room not connected to other bedrooms. The bathroom was small and common areas were dark and gloomy. There was nothing nice about the property. Location is scary and hard to find in an alley. Area is not nice, people around were suspiscous. Smelt bad, and could hear mice in the walls. Should not be represented as it is. We ended up not staying and awaiting a refund, hopefully. DON'T STAY HERE!

The manager had run around at 2am to 3-4 different units cuz he couldn’t figure out the correct codes. The “Manager” give me the code to someone else unit now imagine walking in to someone’s room at 2am. The apar**ents are so hidden in the back behind the stores. I was very disappointed and honestly embarrassed that I couldn’t have my family over cuz I didn’t want them to see where I was staying.

It was not ideal for a family to stay although it was noce inside. But the other thing was the AC wasnt lushing much air so it was very hot and sweat the entire tome being in there. Top floor. Would stay again just not when its hot out.

The apar**ent is average. The location is very difficult to find, and in a very unpredictable alley, dirty, it seems a homeless spot. Completely dark. No real access to laundry facilites, you need to guess how to get in. No property instructions. Tha AC never worked. And even calling three times they promise to send maintenance and never showed up. 5 days sweating and being unconfortable. Needed to call three times to get entrance instructions. Horrible experience. ******* would exclide this place and reimburse the customer for taking them here.