Anonymous User
January 25, 2023
Generally speaking, the facilities are quite old, there will be a smell when you walk into the room, and the doors of the cupboards may not be able to close due to aging. There are fruits in the room, which is quite considerate. But what is more unacceptable is that the air conditioner in the room was broken, and it happened to be two days when the temperature was cooling down, and I didn't sleep all night because of the cold. The hotel's measures are: let the auntie look at it first, and the auntie can't solve it, then let the maintenance master come, the maintenance master can only clean it, but can't solve it, then go to the front desk, the front desk says it is very busy, and wait for time to solve it. Later, we were so cold that we went downstairs to look for the front desk. After a long time, the hotel asked the auntie to give me two more quilts. I found the lobby manager the next day, and the hotel's solution was to discount the room rate by 20%. Kaiyuan Mingting should not be considered in the future.
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