Rakuten STAY Tokyo Asakusa Reviews

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just like normal airbnb. the room is quite small but the process of check in is smooth unlike other’s experience

The room is good. Checking in by a video call to the staff. It is very convenient!

This is a business hotel so expect that the room is small but it is complete with all the things you need. The self check-in might be a challenge but if you are used to Japan's self check in services, this is really convenient.

The location was amazing! Right by Sumida River Walk, so very easy to get around. Checking in was a little tricky, but a video call helped that. I gave a four for service just because there wasn’t anyone at the hotel. One day in my fridge stopped working. Other than that, which wasn’t that big of a deal for me, it was great.

Good stay at Rakuten Stay Asakusa , location is just 10min walk to tokyo sky tree , walking distance use under train and river side is just a good photo shooting spot . Walk 4 min is family mart and underground cafe. Hotel room is clean , bed is very comfortable and very happy to sleep with many Panda sticker on the wall . Cofee machine is provided and small mini fridge. Amenities and panda characters souvenir i get .🥰 Thanks you for the good stay .🥰

This place is very convinent, walking distance to nearby convinent store and 24 hour beef bowl. The train station is also nearby. Downside is that there is only 1 room cleaning during our 7 days stay. No other way to dispose our rubbish and no fresh towel. The check in is done through a tablet which removed face to face interaction with the staff but the booking number they emailed me doesn't have any record in their database. Alot of people were stranded outside, trying to figure out how to enter or check in. Quite a tedious process for check in and the staff have no idea on the room amenities. We couldn't switch on the fridge as the control was not near it and it had a cover over it which makes it look like a fire alarm. It took 2 days for the staff to find out how to turn on the fridge. Apart from the location, we was disappointed with this place. Not a great stay

Good place and convinient , very clean and near subway, easy to travel

This is a new hotel since the premise is running remotely so if we encounter an issue that will be very inconvenience. My total stay is 3 nights NO room service or cleaning. Room quality wise is good but the air cond unit like never been service before thick of dusk. The main entrance we need room access code but without going in to check-in how are we going to get the access code. We waited outside for 15 mins before can access to the hotel when other guests going out.

Love this location. Within walking distance to train station, the sky tree, Sumida river. Cleand, quiet neighborhood. We got our room with the sky tree tower. Just beautiful. Unfortunately, check is difficult with no syaff on premises. Also, our room can only be cleaned after 3 or 4 days of our stay with only 1 towel per person. The rest is good.

Really good service

Really nice and warm, highly recommended!

Good!

The room is small, but clean and easy to find. It's a 15-minute walk from Sensoji Temple. There are also many *****tores. It's about an 8-minute walk from Honjo-Azumabashi subway station. But the only drawback is that there is a temple with a tomb next to it, and the timid may be scared