Guest User
January 6, 2024
Location is good, breakfast really good, clean and made room every day. But reception is not kind ( Ms. Nina) my reservation was superior double bed but first night (522) she gave us single bed superior and asked next day, she said sorry, i can't give you another because empty rooms for her new customers. After that she gave standard room ( 419 ) she else offered to send us another hotel( low price but free transport!! ) She must be more kind and no difference between customers! Mercure hotel should care about her