Wanda Yuehua Hotel Taiyuan South Railway Station

It was extremely different. The room was eerie and had a musty smell. The shower door was missing, the sewer was still blocked, the washbasin countertop was cracked, and the bathroom door was deformed and difficult to close. I even had to report my room number for breakfast, and I couldn't swipe my credit card. I was so sleepy in the morning that I couldn't even eat. It's unreasonable that something like this can happen in a hotel at this price.

A very poor hotel experience 1. After checking in, I entered the room. There was something similar to a blower running outside the window. The sound was very loud. I communicated with the front desk to change rooms. The front desk first said that there were no rooms. After my repeated requests, I was moved to the opposite room. In the room, the video recording was too short. Ctrip only needed 5 seconds to show the pictures. 2. The bedding was not clean after check-in. There were crawling insects on the pillows, the bathroom mirror, and the dining table. The insects in the picture below were crawling on the pillows. The video recording is too short, Ctrip needs 5 seconds. 3. The hotel is equipped with toothbrushes, but they do not come with toothpaste. I asked the front desk to ask for them, and they only provided toothpaste the next day. I don’t know if I forgot to put them out the day before. 4. The newly replaced hotel has a renovated steel frame outside the door, as shown in the picture below, and it is not soundproof. The sound of planes taking off and landing wakes me up every morning. 5. The parking facilities are not good either. There is no underground parking lot. It is a parking lot shared with other units and the parking lot is far away from the hotel lobby. Because Mayday’s concert came to Taiyuan, the price of the hotel doubled during the concert. The daily price was more than 400 yuan. I booked it for more than 800 yuan, but the service was not worthy of the 800 yuan price. Ctrip’s ranking of high-end hotels No. 1 is also on the word-of-mouth list. Don’t be fooled by this ranking. A hotel that is really not recommended.

The room is very clean and quiet, the breakfast is rich in variety, and it is very close to the airport, 10 minutes by taxi. The service is good and attentive. A small gift was given when checking out. I will choose this hotel again when I go to Taiyuan next time!

I never write reviews for this hotel, but I still have to write one. The front desk staff is very welcoming, the room is large, clean and hygienic, the shower is big and very comfortable. It was a very satisfying trip, and I will stay here again next time I come to Taiyuan!