susangU3611CG
August 28, 2022
6 adults and 1 infant, in 3 rooms, in summer holidays. Paid £670 pp all-inclusive. Large room, bathroom and balcony but bathroom needed cleaning around shower and re grouting as some mould. Good location, next to beach and 10 mins from shops/centre. Got taxi to Nessebar and Aqua park. Use the hotel taxi as cheaper. Food was average but always something to eat. Outside cooking was good on grill. Ice creams all day. We sat near indoor pool, that half the roof opened in the day. Pool was bit cool but ok after a while. Quieter area, always got sun beds at 8.30am ish. Some people left towels and weren't using them, which was a bit annoying. Other pool was busier and warmer and visited there too. Most areas clean. Out door area where table tennis was, was very bleak, indoor kids room could have been improved, I think they probably use to do a kids club but quite neglected. We preferred bar upstairs to one nearest indoor pool. Little play area. Most staff friendly apart from one receptionist (Thorodora?) Cheap area to buy snacks etc, inflatables were expensive though. All in all, for what we paid we were pleased and had a good time. I would say it was more a 3 plus star and not 5 star but could be this if they upped their game.