Sura Mica Hotels & Accommodations

I'm a regular user or Accor loyalty program. Now, because of the pandemic situation I'm just Silver, but I was also Gold in the past so I've seen a lot of Mercure hotels, but also Ibis, Novotel, Sofitel, Mama shelter, etc. That's why I've decided to book this hotel on my trip to Sibiu. However it was the worst experience with Accor hotels, even worst than an Ibis budget Booking: Despite I mentioned at the moment of booking that I would need a bed for my daughter and I called in advance to check if that was ok, getting the confirmation from the hotel, at the reception they were not aware. However after 10 min they found another room that could fit. They also asked for extra money for that. Room: Looks like in 90's despite the pictures on website. TV from 2009 with quality from 2000. Also they don't have some of the TV stations that usually are for free, not the HBO or others Breakfast: Despite the restrictions because of the pandemic (50% occupancy in restaurants and cafes within hotels) the place was full and they were sitting people from different groups at the same table, like at the ****ing. First day, there was only one guy and one lady that were trying to bring the food and seat people at the tables. Of course the food was not enough. Second day was better as they brought more people, however still the place was full. Cleaning: NOTHING FOR 3 DAYS, even I said in the first day. I had to request for toilet paper every evening Others: I had expired beer in the minibar. I”M NOT RECCOMEND IT. PS: I think this is my first negative review and one of the few I've done.

Great accommodation, beautiful room, very clean and especially very professional crew. I arrived on march 31st, my birthday and at the reception desk I've received a bottle of wine ”with compliments”... Very nice! The hotel is on the center of the city 5 minutes walk from the Brukenthal Museum and The City Hall. Very rich and tasty breakfast. We will be back for sure!

In fact, I had a reservation, but I refused to stay at the hotel due to the conditions and the rudeness of the staff (who were probably following the owner's instructions). The German-named hotel, a rip-off, was pretty much like the one I got with Johannis. You check in, go to your room, and find that it's very hot. You fiddle with the high-tech AC control system on a tablet embedded in the wall, only to discover that it's already set to the minimum temperature with the ventilation at maximum, yet it still displays 27 degrees in the room. You take off your shoes and sit by the ventilation grille, noticing a slight breeze (and I'm not exaggerating, just a slight breeze) that probably aims for 25-26 degrees. I've spent several years cumulatively in hotels, so I know their tricks. I open TripAdvisor and search for reviews, and of course, all the ones from the summer period complain about the lack of AC. I go down to the reception and ask the lady there if they have any rooms where the AC works and if they won't shuffle me from room to room as they did with other tourists who had written about this ”strategy,” probably devised by the rude owner. The lady assures me that she will solve my problem: two more rooms and luggage tours through the hotel, only to find out that it was exactly as I suspected: no room could provide a decent temperature. The lowest was 26 degrees with the AC running at maximum for 5 hours (in a colleague's room who had arrived earlier). I don't understand two things: How does a place like this get a 4-star rating? Probably the same way gas stations between buildings do. What kind of owner is so rude and stingy that they won't solve the problem and won't instruct their staff to try to fool the customer by shuffling them from room to room, even though they have reviews from 2022 pointing out the issue? PS: I mustn't forget two more aspects: brown wooden doors in a design with white and gray in the rooms; it's as if a blind person thought of the color combination. The parking lot might be enough for 10% of the rooms, and the reception lady encourages you to park at the nearby Mega Image supermarket where the parking spaces are marked as for the store's customers. When you ask if that's not a problem, you're told to put your car in a less noticeable spot in the back; otherwise, the store staff might notice and come to ”complain” about it. This is Romanian tourism (even with a German name) in the ”land of well-done things.”

I do not understand the last few horrible reviews because this is an excellent hotel: Very clean, nice amenities, good tv stations, nice furnishings, delicious breakfast, friendly and helpful staff. The only thing that I did not like was only two hangers and the weekend loud music coming from the bar (but it ended at 11 pm). The rooms are small but nicely laid out. I would stay here again.

We stayed for 2 nights . Sibiu is very nice and we wanted to stay in the center of the city . The room was very nice , clean and confortable . They don’ t have coffee makers in the room but at the breakfafast we found a good coffee . They also have a pool very nice , warm water , very clean , wonderful , relaxing , no crowded because the visit must be announced . At the spa we had a very good massage , arround 30€ ! We liked this hotel , we ‘ ll come back certanly !

We stayed at this large hotel with a tour group and it was a good, say, 3.5 star hotel. It was well located, being just over 1 km from the main square and offered a comfortable room, a restaurant/breakfast area. The room contained all the necessities of a hairdryer, a safe, fridge and free wi-fi, although perhaps the shower could have been a little stronger. We had dinner in the hotel restaurant one night, which resulted in one minor grievance - and that was, the staff were hard to find. In fact, they were a little inattentive, congregating in the bar for a chat amongst themselves. Once it was made known we were expecting a meal, the service was fine. However, there were numerous dining options 1 km away in the city centre. Breakfast was okay, with a range of hot and cold dishes and thus, was satisfactory. Spending only one night there, we had no need to use whatever other facilities may have been available.

A stay at Noblesse Boutique Hotel places you in the heart of Sibiu, within a 5-minute walk of St Ursuline Church and Haller Bastion. This luxury hotel is 0.4 mi (0.6 km) from Fortified Church of Biertan and 0.4 mi (0.7 km) from Council Tower.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8 AM to 10 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and flat-screen televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

The atmosphere in this hotel, in this period of time is amazing: Christmas Trees, Christmas Carols, even the smell from halls reminder of Christmas Seasons. The breakfast was very, very good. Everything your heart desire. The food from traditional restaurant was very tasty, specially goulash. Friendly staff

Located in Sibiu, ibis Styles Sibiu Arsenal is within a 15-minute walk of Lucian Blaga University of Sibiu and Museum of Hunting Arms & Trophies. This hotel is 0.9 mi (1.5 km) from Radu Stanca National Theater and 1.2 mi (1.9 km) from Holy Trinity Cathedral.Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless internet access.At ibis Styles Sibiu Arsenal, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 73 air-conditioned rooms featuring Smart televisions. Digital television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Nice hotel with big rooms well organised, friendly and nice staff. 15 - 20 minutes walking at slow pace to city center ( old Town). Good breakfast with great panoarmic wiew from 11 th floor, nothing extraordinary but well stuffed. I have the dinner once late in the night, and was ok, well prepared food and good drinks.