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Reviews for Suffolk Hotels

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Holiday Inn Express & Suites Suffolk
4.2/575 Reviews
I was pleasantly surprised. The hotel was renovated....looks great. My only suggestion is to regularly inspect the showers for recaulking seams and corners. The room was clean and the linen was soft and smelled fresh. The hotel is maintaining COVID precautions - remote controls covered in plastic, coffee cups individually wrapped, sanitizer stations throughout the facility. The front desk gentleman was very pleasant and professional. Breakfast was standard fare. The breakfast hostess was friendly. She constantly cleaned the dining and serving area, and made sure that the food was plentiful. We enjoyed our overnight stay and will be back.
Hilton Garden Inn Suffolk Riverfront
4.1/5101 Reviews
The room was very disheartening not what I expected from the Hilton, there was missing paint on the walls , stained walls from food food/drinks, stained bed covers, not updated bed or decor, no phone in room to make calls to guest services, rude maintenance not speaking walked in and out without saying a word when done from fixing toilet and bringing toilet paper, the tiles in the back by pier was dipped in trip hazard, rooms not thoroughly cleaned found fake eyelash near lamp. Several young adults running down halls making noise. The lobby and the bathroom were the best atmosphere everywhere else was horrible. My family and I sat mostly in the lobby due to the rooms were so disappointing.
Hilton Garden Inn Chesapeake/Suffolk
4.3/5102 Reviews
My wife and I stayed here before a few years back and our impression from our last stay was enough to make us book again. We were kind of disappointed this time around. The location is excellent …right next door to TASTE Cafe and DECENT PEOPLE Bar, and its within a few minutes drive to other local restaurants/ stores. Its easily accessible from main roads and highways. Abundant parking and the area felt safe. The front desk staff were friendly, but we found they tended to hang in the back office and only came out if you stood at the desk for a few minutes. They have a small breakfast set up that you can choose to pay for. We didnt eat there so cant speak to what was available. The room was where the place gets down-scored. It shows its wear and there is nothing particularly special about the room itself. We found the bed comfortable enough but the sheets seemed worn and scratchy, and there was a large noticeable hole in the top sheet. The furniture (nightstands, dresser, chair and footstool) also showed wear. The curtain had multiple holes in it. The bathroom had peeling paint on the door frame. The bathroom lighting fixtures were probably the worst aspect…both were rusted, one of them had a bulb out, and the other was hanging out from the wall. In general, the quality of the room was not what we typically associate with this brand or price point. It was more akin to a Comfort Inn or Red Roof Inn room. While we are unlikely to stay here again, you could do much worse. But …you could also probably do better.

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