Hotels near Stourbridge Junction, Stourbridge

I wrote the following email to the hotel upon check out, (14 days ago and no response) We booked a family room, as we had our little boy with us he is 4 and he could not reach the sink, you may like to consider in offering a child’s step when selling it as a family room so they can reach the sink and climb into bath. The shower curtain was not very clean and I didn’t feel comfortable when it was sticking to my skin whilst showering. See attached photo. There was no information given or provided in the room about the Wi-Fi. There was no TV guide on the television. No fridge in the room. One toilet roll for a family of three. No air conditioning We were notified that the swimming pool was closed which was disappointing but at least notified even though it didn’t reflect in the price. Breakfast was Luke warm buffet style so disappointing. The housekeeper knocked the door at 8.30am when we hadn’t checked out. I would like to mention we stayed at The Marriot in the centre of Birmingham on Tuesday night and this was a much better experience. All in all, it was a very disappointed stay.

Enjoyable stay with helpful staff beforehand, taking care of my bags for a couple of days before we arrived. Close to some fast food joints and the motorway. Also some grassy areas to walk the dog. Just one thing - make sure you register your car with the hotel's system. I had driven 400 miles and was not aware of a parking system (okay, I live in a remote part of Scotland that doesn't charge for parking). Staff never mentioned it either, but they were kinda busy between serving drinks and registering guests. Got a bill for £100 which I was not impressed with (finally reduced to £20 after an appeal - which failed, despite me confirming I was a resident at the premises).

Do yourself a favour an spend another 40 quid an stay at far better options close by. This is far from any Ramada I’ve ever stayed at. Firstly the room stunk of stale smoke, smoking burns all over furniture, looked like a hostel. I asked to be changed rooms, which they are clearly use to as never questioned it, next room was a slight improvement. The cleanliness would not be suitable for an animal it was vile we didn’t use the shower as you would be scared to catch something. All the furniture is old, rotten, ruined, the bed was cheap mattress, I dare look under the sheets. The bathroom chrome has mildew everywhere. This was not the worse part, couldn’t get to sleep as the noise from banging doors, cars, was going on all night. Then about 3am a party of drunks continued to party very loudly disturbing guests till about 6, till a fight broke out between rooms, then the fire alarm went off, just don’t bother with this place it’s clearly used for people to do what they like, ****, crack an to know what else . It had a very unsafe feeling to it an they have the nerve to have the reception looking classy with a chandelier yet the rest of the place is the pits!

With a stay at Dunsley Hall Hotel in Stourbridge, you'll be within a 15-minute drive of West Midland Safari Park and Summer Leys Nature Reserve. This upscale hotel is 15.1 mi (24.4 km) from Cadbury World and 14.9 mi (23.9 km) from University of Birmingham.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Satisfy your appetite for lunch or dinner at Harleys Smokehouse, a restaurant which specializes in British cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7:30 AM to 10 AM for a fee.Free self parking is available onsite.Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.

I didn’t get the room I booked and paid for. I was travelling with my family, 2 of my sons have autism and I booked a suite with 5bedrooms so they could have a bedroom each and the rest of the family could be together. Also the suite had a lounge where we could sit as a family and my sons could have the routines we have at home. However we were moved to a different suite and I was advised that the room I had selected was being used on a long term rent and I couldn’t have it. This caused awful issues for my children and me to have to stay up all night to monitor them. There wasn’t any managers around to discuss the matter with and the service from the receptionist was awful. Just kept saying it will not be possible. I showed him my booking and explained why I needed the room I had booked and he just didn’t seem to care. The whole situation was just really upsetting. The rooms were clean enough, the showers were dreadful and there wasn’t enough crockery for everyone to have a drink or something to eat. The road noises were so loud at night even if I managed to go to bed I don’t think I would of slept! All night party went on the din of music played for most of the night. The suite we stayed in didn’t have a lounge or table facilities for my children to eat at. I have called the hotel daily since my stay and no manger will speak to me about my complaint or possible refund absolutely terrible customer service! The worst I’ve ever experienced! Wouldn’t recommend this hotel to anybody, save your money book somewhere else and probably cheaper for better!!

Although there was a wedding downstairs there was no noise

Located in Dudley, Himley Country Hotel is within a 15-minute drive of Black Country Living Museum and Molineux Stadium. This hotel is 6.2 mi (10 km) from Wolverhampton Wanderers F.C. and 6.4 mi (10.4 km) from Wolverhampton Grand Theatre.Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.Make yourself at home in one of the 50 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Very nice hotel, clean and tidy, breakfast is not bad

With a stay at Himley House Hotel by Greene King Inns in Dudley, you'll be within a 5-minute drive of Himley Hall and Park and Crooked House. This inn is 11.8 mi (19.1 km) from West Midland Safari Park and 13.3 mi (21.5 km) from Broad Street.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.At Himley House Hotel by Greene King Inns, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.Featured amenities include a 24-hour front desk and ATM/banking services. Free self parking is available onsite.Stay in one of 23 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.