South Wharf Hotels & Accommodations

Quiet night in 5 star luxury equalled by exceptional welcoming service making our stay very memorable. Tantalising food and delightful drinks in the club lounge together with friendly service provided a relaxed evening.Scrumptious buffet Breakfast

This is a really good quality hotel in a nice part of Melbourne. We are Accor Plus members but this night was booked using Emirates points. Accor still gave us a a top floor room with a stunning view and the usual free drink vouchers, which I didn't expect since I didn't book with them. The room was clean with the aforementioned good view and had every thing you need for a short stay. Improvements would be a coffee machine instead of simply a kettle, and a better Chromecast as the one we had just wouldn't work. These are minor issues though. Lifts were very slow, as only one seemed to be operating. Breakfast was efficient and tasty, although the included coffee could be improved and the extra charge coffee was too cold to be enjoyable. All in all an excellent hotel to stay at if you need to stay in the South Wharf end of Melbourne, and we will certainly stay again.

The one-bedroom apartment I originally booked was upgraded to a three-bedroom apartment (actually a two-bedroom and one-studio) without any notice. The original one-bedroom was very cheap. The kitchen is a rare gas stove in an Australian hotel apartment, which is convenient for cooking. The swimming pool is small, but there is a 25 meter walkway, and there is a spa, sauna, and the night view of the Yarra River is also beautiful, which is really good value. The traffic is normal. It is close to the Southern Cross Station, but it is far from Federation Square, which means that it is not close to Chinatown and the main shopping area. It is close to the office area, which is suitable for business trips. The only pity is that its front office is beside a turntable, and there is no place to park for free around it. The only parking spaces that can be seen are also for the police. In this way, after you drive out of the garage, returning the keys is a very crazy thing. I don't know if anyone else solved it. I parked the car on the turntable, rushed in, threw the key and ran. . . . . . Too embarrassing. Check-in also has this problem, because its garage requires a key to go in. It can't be like other hotels. Stop in and then go out to check in. But if you do n’t check in, you do n’t have the key. . . .

Stayed in apartment 1211. It had 2 double bedrooms and 2 bathrooms, 1 was ensuite. Noticed there was also a foldaway bed in a wardrobe. Apartment was spacious and clean, had everything we could think of: hairdryer, washing machine, tumble dryer, vacuum, a few spare towels, dishwasher, microwave, oven, kettle, detergents, pots, pans, cutlery, etc, coffee maker, iron and board. Plenty of storage, huge sofa area, family sized dining. The biggest terrace I've ever seen, with interrupted views of the Yarra and Port Philip Bay in the distance, plus city skyline. I could not fault this apartment and it was directly opposite the convention and exhibition centre ( just leave via the river side exit and walk over the footbridge over the Yarra, right next to the apartment complex.) There were several dining options by the exhibition centre plus a DFO shopping centre . The main entrance to the apartment building is on Siddeley Street and looks like a back/service road to carparks. The office reception is on the Siddeley Street side, next to a mini mart, which sold basics, although you wouldn't necessarily be able to supply all your food needs from it, but it was ok for milk, snacks and toothpaste. The complex had an indoor pool, which looked clean and a decent size(we didn't use it). The whole place was spotless and I wouldn't hesitate to stay there again. The 35, 70 and 75 (I think) trams are one road over from Siddeley Street, the 35 is the circle that goes around the city centre. The apartment block is in the free tram zone.

Always in crown plaza. The receptions and all the staffs even the chef are very nice and kindly. The room is clean. Also have gym and outdoor swimming pool (warm) . Nice view. Good for kids stay!

Everything about this place says Motel, not 5 Star Hotel. Lack of housekeeping - our room was cleaned twice in 7 days and not well. We eventually got fed up and asked for clean towels. When we were at reception checking in, there were other guests complaining about their dirty rooms. Fifth restaurant - the breakfast buffet was terrible. There was no omelette bar or even a basic pancake machine. No option for included barista-made coffees either, which is a minimum at any “5 star” hotel. Strato restaurant - we booked this for a special occasion. There was zero recognition of this. They put us at a table beside the kitchen door and in a corner with no views despite a good corner table being empty the entire time we were there. We waited 30 mins each for 2 courses and we’re still eating 30 mins after the 2 hour allocation. The ambience was constantly disturbed by the kitchen yelling “service please!” Only upside was the extra bread and free mocktail they offered us, I assume due to the slow service. Slow lifts - we had to allocate an extra 15 mins to our departure whenever leaving the room. Poor service - as per already stated, the service was very poor if you compare it to any other 5 star hotel. It was average if you think you’re at a motel. Additionally, because they were training staff, service at the lobby bar was ridiculously slow. We waited 15 mins for them to serve 2 wines. Reception also ran out of vouchers (part of our package) and told us to come back later and say “we forgot to pick up some of our vouchers” rather than acknowledging their error. Location - we knew this going in but it is a long walk into the CBD and you need a Myki card because the nearest tram stop is outside the free zone. In summary: Avoid this place if you are looking for luxury. We booked this for a special occasion and were sorely disappointed. The only good thing is the views from some parts of the restaurants.

Located in Melbourne (Docklands), this apartment is within a 10-minute walk of Collins Street and Crown Casino. This apartment is 0.3 mi (0.5 km) from Melbourne Convention and Exhibition Centre and 0.5 mi (0.8 km) from Marvel Stadium.Don't miss out on recreational opportunities including an indoor pool and a fitness center.Make yourself comfortable in this air-conditioned apartment, featuring a kitchenette with a full-sized refrigerator/freezer and an oven. There's a private balcony. An LCD television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a separate sitting area and a microwave.

The foyer was different with check in on 7th floor…got upgraded as I was a member (forgot I was) 18th floor great size room and view…room super clean and new…right next to convention centre which was good for the wine and food festival. Had dinner in our room great price and very nice…sirloin steak and the burger plus dessert…paid $50 extra for parking and breakfast…brekkie was superb…fresh and choose what u would like…we will be back

I booked it for S$600 for 3 nights. Very good deal and it is a very nice hotel. Spacious for 2 adults 2 children. Separate shower room and toilet. It would be nice if it comes with bathtub though. Nothing else to complain other than the inconsistency in roomkeeping service. They only topped up amenities like tissue box upon request though it was empty during room keeping. Need to request for extra pillows as only gave 4 per room for 2 queen sized beds. not within free tram zone but only 1 stop away from free tram zone. Usually we will stop at batman park stop and walk back. Links between 2 crown hotels, very convenient.

The staff were very accommodating and service was great considering we had arrived in Melbourne just before 12am with a last minute booking due to our other booking cancelling on us. The room was great. Quite big. There was many utensils and everything we needed in the room. The only downside I would say is the glass doors for the main room. We were travelling with our 10 year old son and couldn't get changed in privacy due to there being no blinds on them. And also it was quite loud on the Friday or Saturday night due to it being on Flinders and Spencer Street, and the balcony didn't get much use due to the same reason.