Guest User
April 10, 2022
Camper cabin Colorado. On arrival we saw that the house was not clean. Luckily there was a vacuum cleaner so I could clean myself. Dirty corners with dead insects, cobwebs, dried up spiders, live spiders. Leftovers were glued to the table that I could wipe off in one go with a dishcloth. And that while the house was supposedly cleaned on the day in question. Heating could not be turned off in one of the rooms, so some of us were forced to sleep on the couch in the living room. Spiders on the ceiling every now and then, wifi is lost in the evenings so it could not be used. Connection is good. Barriers when entering and exiting did not always work despite scanning the ticket several times. Tried to buy pictures in the park after an attraction in Old Timers. Got nothing in return. After reporting it to the staff, they indicated that they were already aware of it and that they had received several complaints. For money back we had to go to the reception (at the other side of the park!!). Perhaps an option to put up a note that it is out of order instead of stealing money from customers who want a reminder. Likewise with a grab machine. Putting money in doesn't do anything. But money back anyway. Despite your own shopping, you still want to enjoy the experience and eat out. Impossible! We were dependent on fries or poffertjes (also by customer service!!!!) because almost all restaurants, even for which you got a discount, were closed. But 2 open. Or you had to make a reservation. At a restaurant we were evicted because we had not made a reservation (Big Jack). Half of us were already scooping up food. 2 families with 4 little ones. And at the other we were not allowed to enter due to "staff shortage". As if that's our problem!! Finally got food outside the park. So we're not going to do this anymore.
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