Guest User
November 23, 2022
Take advantage of national travel assistance. Both dinner and breakfast are buffet type. I thought I had booked a non-smoking room, but it turned out to be a smoking room. instead? I was upgraded to a suite room. Although I wasn't satisfied with it, I stayed the same. The room is on the top floor, a Japanese-Western style room with a sofa, and Mt. Daisen spread out right in front of you. You can enjoy a panoramic view of the Sea of Japan from the chairs set up in the lobby on the opposite side of the same floor. The size and view are perfect, but the facilities are aging and have been neglected, the sofas and massage chairs are worn out, the paint on the fittings is partially peeling off, and there is a faint smell of cigarettes, making it impossible to offer products at regular prices. For dinner, there were several tables set up in the large banquet hall, and some of the tables had food on them, making it look like a school trip dinner. Customers are required to make reservations and enter every hour and a half, but seats are not replaced. This is simply to prevent crowding of customers. When a customer finishes eating, they put away their empty dishes and the next customer sits down. Employees do not wipe the tables or set them up at all. The contents of the food are also poor and not enjoyable at all. Even though it's the same buffet, the Suginoi Hotel in Beppu has a variety of contents and presentation methods, and on the other hand, it's fun to have a choice of buffets. I am fed up with the opportunism of hotels who are trying to cut personnel costs and handle the temporary large number of customers who come in through travel support. Same goes for breakfast. It's been a while since I had a meal that I didn't enjoy. By the way, the all-you-can-drink beer is 2,700 yen. Local craft beers on the menu are available for an additional charge. Considering the number of customers, there are only one beer server and one person in charge, so it can get crowded depending on the time of year. Everything is of a low standard of service. This hotel was developed and constructed along with a nearby villa area during the bubble period. It was set up like a high-end resort hotel, with meals served not only at the hotel restaurant but also at restaurants specializing in Japanese, Western, and Chinese cuisine. The last time I used it for skiing (more than 20 years ago...), the idea had already collapsed due to the collapse of the bubble economy, and several specialty food restaurants had already closed (this time, all of them were destroyed), but the current coronavirus pandemic Management seems to have become even more difficult. Although some guest rooms are being completely renovated (these are available for an additional fee), the overall deterioration of the hotel is unbearable. What will I do next? Will it just provide lodging at a low price, or will it maintain its function as a luxury resort hotel? Even though it's someone else's problem, I'm curious. Well, I was able to stay cheap this time by using travel support (discounts on lodging costs, coupons, discount coupons for local tourist facilities), so I'm pretty satisfied, but I don't think I'll ever use it at the regular price.
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