Guest User
February 9, 2024
The staff make this place amazing! The location is further out of the city centre where all the bad stuff happens so this is perfect with a short taxi ride to Beyoğlu. Selcuk, Serdar and Mehmet are the stars of the show! Nothing is to much for them ,when you ask. I had an accident (due to my twitter addiction) and fell down the stairs. They arranged my ambulance, the GM Sukru came to check in on me at the hospital and drove me home after he arranged special treatment for me which had me in and out in a jiffy! The hotel was at fault but who will sue anyone that cared for you that much whilst at your most vulnerable in pain. Selcuk saved me from being totally being scammed by a fake taxi driver! serdar ensured everything went smooth from my housekeeping, special request and with information. I am gobsmacked by the service and the attention to detail from the housekeepers to GM