Guest User
August 1, 2024
Second stay
This time the room was on the 3rd floor. There was a smell when I entered
I called the front desk, but the phone was not working. I pressed it several times but it didn’t respond
There were only 3 lights in the room. The front desk said it was dim?
There is a refrigerator in the room (there was no refrigerator on the 2nd floor last time), but it turns out that the refrigerator can only be seen but not used. The front desk said that it can only keep fresh, saying "If you want to cool drinks, go to the 1st floor, and go down to the 1st floor to get it yourself after you cool it."
The air conditioner kept showing 27 degrees, and the front desk said "The panel is inaccurate, you can adjust it later."
The roll of toilet paper was only half full, and no new roll was put in as a backup after the previous guest checked out
After dinner, I returned to the room, and the door card did not work. The supervisor tried several times but could not open the door. I went to the front desk to change the card, but it was still the same after changing the card. The supervisor used the supervisor card several times and pulled the door hard but could not open it. The front desk came up and tried several times and it suddenly opened. Then the front desk lady questioned whether the door was not closed properly. The supervisor heard it and said "It is, I pulled it several times." Finally, if you still can't open the door after going out, ask them to open it😓
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