Yuelai Inn (Nanshan Science and Technology Park Nanshan Subway Station Branch) Reviews
Yuelai Inn (Nanshan Science and Technology Park Nanshan Subway Station Branch)
34 Guimiao Road, Shenzhen, ChinaView Hotel Details
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Yuelai Inn (Nanshan Science and Technology Park Nanshan Subway Station Branch) Guest Reviews
4.3/5
Very Good
847 review
Verified reviewsLocation4.3
Amenities4.2
Service4.5
Cleanliness4.3
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All Reviews(847)
Positive reviews(777)
Reviews with photos/video(234)
Easy to get around(205)
Close to metro(140)
Convenient location(131)
Friendly front desk staff(73)
Average sound insulation(44)
Perfect for business trips(25)
Stayed multiple times(5)
Negative reviews(70)
Guest User
Cozy Hotel Room (Double bed) (Special promotion)
Stayed in 2024年4月
Solo travellers
1 review
Very Good
Posted on 2024年4月27日
This hotel is very conveniently located, in the bustling Nanshan district, directly next to the metrostop, Nanshan, on the airport metroline 11. The host was kind and friendly. Cleanliness of hotel good, a bit basic. I booked a very basic room, for 1 person, without windows, just what I needed.
Breakfast, lunch, dinner can be eaten outside, in one of the many local restaurants closeby or Mc. Donalds.
Response from Property: Dear guest, thank you for choosing our hotel and commenting on it. Your recognition and encouragement will be passed on to our staff. This is the greatest reward for us, and we will work even harder! I hope to receive your full rating next time and look forward to your next visit!
Esther Zheng
Sunshine Superior Hotel Room (2 beds)
Stayed in 2023年12月
Family
1 review
Outstanding
Posted on 2023年12月23日
Front desk staff is very helpful, the first room had strong cigarette smell and they upgraded our room. The staff is very helpful, replaced the faulty tv and directed us to pantry for reheating of our food. Very convenient place. Clean and good security. Close to 24hr pharmacy and food. No bed bugs.
Response from Property: Dear guest, thank you for your encouragement and affirmation! What we pursue is to make customers moved, "when customers have difficulties and need help, the opportunity to make customers moved", "Family family" service brand has insisted on N years has been unchanged, because of your recognition and encouragement, we will pass to all employees, this is our biggest reward, we will work harder! Looking forward to your visit again!
Guest User
Sunshine Hotel Room - Triple Occupancy (2 beds)
Stayed in 2024年1月
Family
2 review
Outstanding
Posted on 2024年1月18日
Location was extremely good. near to subway station and many popular famous food around.
EdCurtain
Cozy Hotel Room (Double bed) (Special promotion)
Stayed in 2023年5月
Business travellers
103 review
Very Good
Posted on 2023年6月1日
Great value hotel with clean rooms and good service. Some rooms without windows but the room size makes them comfortable.
Response from Property: Dear guest, thank you for your positive feedback on our hotel. We will make every effort to live up to your comments. We hope to receive your five-star review next time. Welcome to visit again!
Saan.M
Sunshine Superior Hotel Room (Double bed)
Stayed in 2023年10月
Business travellers
11 review
Very Good
Posted on 2023年11月14日
Good location. Just outside of the Nanshan metro station (line 11 and 12). A bit noisy in night. The room was spacious.
Response from Property: Dear guest, thank you very much for your feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Have a pleasant journey!
LifeOfTami
Cozy Hotel Room (Double bed) (Special promotion)
Stayed in 2022年8月
Couples
9 review
Posted on 2022年8月17日
The reception was good they have us no trouble to check in but the rooms are very small.
Guest User
Sunshine Superior Hotel Room (Double bed)
Stayed in 2024年5月
Business travellers
4 review
Amazing
Posted on 2024年5月25日
The room is pretty good, quite big, and the bed is comfortable. I went to Hong Kong and couldn't catch the last subway in Luohu at night. I found that this hotel is very close to the subway, right at the subway entrance, very convenient, more cost-effective than staying in Luohu, and there are food around. Thumbs up, I will come again next time I have the chance!
Fortunately, the front desk upgraded my room, thank you!
I bought durian downstairs, and it tasted great!
Original TextTranslated by Google
Response from Property: Thank you for your praise. Xiaoyue is located opposite Exit H of Nanshan Subway Station. The transportation is very convenient. Line 11 takes 20 minutes to reach the airport! It is the best choice for business travel and tourism! We are looking forward to your visit again and hope to get your five-star praise next time. I wish you a happy life!
Guest User
Sunshine Superior Hotel Room (Double bed)
Stayed in 2024年5月
Couples
2 review
Outstanding
Posted on 2024年5月16日
The hotel environment is very good, the location is also very good, the front desk lady service is very good, the check-in is also fast, the room is quiet, sanitary, the shower is also very comfortable, especially the bed in the room is also very comfortable to sleep, it is worth recommending! Good environment, good sound insulation. I will come back to stay next time.
Original TextTranslated by Google
Response from Property: Thank you for your five-star review. Xiaoyue is located opposite Exit H of Nanshan Subway Station. The transportation is very convenient. Line 11 goes directly to the airport in 20 minutes! It is the best choice for business travel and tourism! We very much look forward to your coming again and experiencing the Welcome&Wellness lifestyle.
Guest User
Sunshine Superior Hotel Room (2 beds)
Stayed in 2024年4月
Solo travellers
3 review
Posted on 2024年4月19日
The hotel is shabby, the rooms smell of cigarette smoke, the walls are tattered, and the corridor walls are also stained. Except for the lobby, there is basically no decoration and maintenance. I think the price is 200 yuan or less.
Original TextTranslated by Google
Response from Property: Thank you for your stay and feedback. Xiaoyue Hotel is a hotel that opened in 2008. The hardware facilities and equipment of the rooms are still being followed up. We apologize for not meeting your psychological expectations. If you have any questions during your stay, you can report them to the front desk. The front desk staff will promptly report to the depar**ent manager and make corrections or change rooms based on your questions. Thank you very much for choosing our hotel among many hotels. Xiaoyue is very grateful. I wish you a happy life.
Guest User
2-bed Room With City View
Stayed in 2024年4月
Friends
2 review
Posted on 2024年4月11日
The room is old and has not been maintained and maintained. The walls are almost moldy and there is an unpleasant smell every time the room is opened.
The air conditioning seems to be there or not.
Original TextTranslated by Google
Response from Property: Thank you for your stay and feedback. Xiaoyue is a hotel that has been open since 2008. The room hardware and facilities are still being updated. We apologize for not meeting your expectations. If you have any questions during your stay, you can report them to the front desk. The front desk staff will promptly respond to the depar**ent manager and make corrections or change rooms according to the issues you raised. Thank you very much for choosing us among many hotels. Xiaoyue is very grateful. wish you a happy life.
Eric_Menggx
Sunshine Superior Hotel Room (Double bed)
Stayed in 2024年5月
Friends
1 review
Outstanding
Posted on 2024年5月11日
Clean environment, good check-in experience, good front desk service attitude
Original TextTranslated by Google
Response from Property: Thank you for your five-star review. Xiaoyue is located opposite Exit H of Nanshan Subway Station. The transportation is very convenient. Line 11 goes directly to the airport in 20 minutes! It is the best choice for business travel and tourism! We very much look forward to your coming again and experiencing the Welcome&Wellness lifestyle.
Guest User
Sunshine Hotel Room - Triple Occupancy (2 beds)
Stayed in 2024年3月
Family
4 review
Posted on 2024年5月13日
The rooms are large, but they feel untidy and the air conditioning is very thin. The bathroom is very thin, and when the bathroom door is opened, it will be blocked by the toilet, making it difficult to help children take a bath. The facilities are a bit old. But it's very close to the subway station. There are many things to eat nearby.
Original TextTranslated by Google
Response from Property: Thank you for your review. If you have any questions during your stay, you can report them to the front desk. The front desk staff will promptly report to the depar**ent manager and make corrections or change rooms based on your questions. Thank you very much for choosing our hotel among many hotels. Xiaoyue is very grateful. I wish you a happy life.
Guest User
Cozy Hotel Room (Double bed) (Special promotion)
Stayed in 2024年3月
Friends
6 review
Posted on 2024年3月28日
The hotel is cost-effective and suitable for business trips. It is almost the cheapest in the same star category. Transportation to the airport is very convenient. The subway station is right at the door and you can arrive within 30 minutes. There are also many eating options around the hotel, including Coconut ** downstairs. They changed the room for us when it smelled like smoke. Their attitude is commendable.
Original TextTranslated by Google
Response from Property: Thank you for your review. Xiaoyue is located opposite Exit H of Nanshan Subway Station. The transportation is very convenient. Line 11 goes directly to the airport in 20 minutes! We have rooms of different types and styles. We hope you will have the opportunity to try our rooms of different styles, which will definitely give you a different stay experience! We very much look forward to your coming again and experiencing the Welcome&Wellness lifestyle.
Shuk Wai
Sunshine Hotel Room - Triple Occupancy (2 beds)
Stayed in 2024年3月
Family
3 review
Posted on 2024年3月17日
The hotel is very conveniently located next to Nanshan Station, but it is located next to the parking lot and is very noisy.
The soundproofing of the room was very poor, and the ceiling of the room was leaking. I was too tired to ignore it at night, but in the morning I could see the leakage clearly when the sun came out. Fortunately, my luggage was not placed close to it.
The facilities are too old and the shower water pressure is not strong enough.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. If you have any questions during your stay, you can report them to the front desk. The front desk staff will promptly respond to the depar**ent manager and make corrections or change rooms according to the issues you raised. Thank you very much for choosing us among many hotels. Xiaoyue is very grateful. wish you a happy life.
sufen_0
Queen Room With City View
Stayed in 2024年3月
Other
6 review
Posted on 2024年3月12日
The whole place is so bad. The air-conditioning of the facilities is so bad that you can't see it. The walls are also so rotten. Walking in is like walking through a maze. The innermost corners are arranged and the sanitation is not good. The environment is so bad that I can't describe it. I was bitten by mosquitoes in the middle of the night. I bought several bags, the bathroom door was rotten, the towels were rotten, and the security guard on the first floor provided very good service.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. If you have any questions during your stay, you can report them to the front desk. The front desk staff will promptly respond to the depar**ent manager and make corrections or change rooms according to the issues you raised. Thank you very much for choosing us among many hotels. Xiaoyue is very grateful. wish you a happy life.
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