Shenzhenair International Hotel Reviews

Response from Property: Dear customer, It is our great honor to hear that you have a wonderful stay in Shenzhenair International Hotel. Your satisfaction is our greatest motivation. We are pleased to know that your experience was well worth to cost. Thank you for your recognition of Junjie Xu, Rongle Deng and Huan Ling's service attitude. We look forward to welcoming you again in the near future and continue to provide you with more commendable service and experience. We wish you a happy life and a good mood every day!Best wish, Shenzhen Air International Hotel

Response from Property: Dear customer, Thank you very much for your affirmation, we are very honored to be your kids had a happy time in hotel! Your satisfaction is our greatest motivation. We are pleased to know that the quality of staff service received your praise. We look forward to welcoming you again in the near future and continue to provide you with more commendable service and experience. We wish you a happy life and a good mood every day! Shenzhenair International Hotel

Response from Property: Dear customer, thank you for choosing Shenzhenair International Hotel~ As you said, hotel located in city's central, near the MTR and good facilities.We're thrilled you enjoyed your stay with us! Your feedback means the world to us, and we're glad our servicesmet your expectations. Looking forward to welcoming you back soon!Best wishes,Shenzhenair International Hotel

Response from Property: Dear customer, thank you for choosing Shenzhenair International Hotel~ Appreciate your kind remarks about our hotel. It's always a pleasure to receive such positive feedback.Hotel'location is superior, which is surrounded by malls, subway stations, convention center, and parks. We strive toprovide the best experience for all our guests, and your satisfaction is our top priority.Best wishes,Shenzhenair International Hotel

Response from Property: Dear valued guest, thank you for your kind words about our hotel! We are delighted to hear that you enjoyed the comfortable room with its large bathtub and that our swimming pool was a hit with the children. We take pride in providing a welcoming and enjoyable experience for all of our guests, and it is wonderful to know that we were able to meet your expectations.We look forward to welcoming you back again soon!Shenzhenair International Hotel~

Response from Property: Dear Guest, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found the hotel clean, well-equipped, and comfortable. It's wonderful to know that our team, especially Qingqing, was able to assist you with your luggage and provide friendly service. We truly appreciate your kind words about our staff! We hope to welcome you back to our hotel soon.Best wishes, Shenzhenair International Hotel

Response from Property: Dear guest：Thank you for your review of our hotel! We are glad that you are satisfied with our accommodation and facilities. Keeping the hotel clean is one of our top priorities and we will continue to work hard to ensure that every guest enjoys a clean and comfortable stay.Our rooms are designed to be spacious and comfortable to accommodate multiple guests. At the same time, our swimming pool and gym facilities are also highly acclaimed, and we constantly update our facilities and provide professional services to ensure guests have a pleasant fitness experience.The hotel is surrounded by a shopping plaza offering a wide variety of dining options, so guests can enjoy the food. We will continue to strive to provide our guests with convenient surroundings and comfortable accommodations.Thank you for choosing our hotel and look forward to your next visit!Shenzhenair International Hotel~

Response from Property: Dear customer,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us and found our hotel clean and pleasant. It's great to know that you loved our breakfast offerings, and we strive to provide a variety of delicious options to cater to our guests' tastes.We sincerely apologize for the inconvenience you experienced with the Meituan delivery box. We understand how frustrating it can be when deliveries do not go as planned. We appreciate your suggestion and we will certainly consider this for future improvements to enhance our guests' experience.We look forward to welcoming you again in the near future and continue to provide you with more commendable service and experience. We wish you a happy life and a good mood every day!Best wish, Shenzhen Air International Hotel

Response from Property: Dear valued Mikanjerry.Thank you for enjoying our breakfast and we look forward to seeing you again. Wish you a happy life！Shenzhenair International Hotel~

Response from Property: Dear customer, thank you for your enthusiastic comments about our hotel and staff! We are glad that you enjoyed excellent service and a comfortable stay during your stay. David and our team are committed to ensuring that every guest feels at home with care and attentive service. Your compliments will be the best encouragement for our hard-working. If you have any other needs or further suggestions for our service, please feel free to contact us. Thank you again for your recommendation and look forward to serving you again! Shenzhenair International Hotel

Response from Property: Dear Customer,We are honoured by your review! Thank you for your support and recognition of the hotel, everything we do is to make every guest's stay a wonderful experience. We wish you all the best in Shenzhen, and hope that Shenzhenair International Hotel can be your home in Shenzhen, and continue to create a warm and comfortable intimate experience for you in the future. Thank you for your recognition of Duty Manager Eric Zhang's service attitude.We look forward to seeing you again! We wish you a happy and blessed day!Best wishes Shenzhenair International Hotel

Response from Property: "Dear valued customer,It brings us immense joy to read about your delightful 4-night stay with us! We are thrilled that Shenzhenair Hotel could provide you with a wonderful home away from home experience. Your kind words about our Nespresso coffee offerings warm our hearts. We are also pleased that you enjoyed our complimentary breakfast and executive lounge amenities, including the convenience of the mini evening buffet.Your feedback regarding the shower water pressure and drainage speed is invaluable to us, and we assure you that we will promptly address these areas as part of our ongoing efforts to improve.Your endorsement means the world to us, and we are honored that you would recommend us to friends and consider revisiting. Shenzhenair Hotel eagerly awaits your return, ready to welcome you with open arms and further enhance your experience.Until then, may your future travels be filled with joy and discovery.Warm regards,Shenzhenair International Hotel"

Response from Property: Dear valued customer,thank you for your recognition of our hotel atmosphere and the friendly attitude of the staff, your satisfaction is our driving force. With regard to your breakfast options, we apologize for not meeting your expectations. We will pass on your comments to the catering department to ensure that every guest can enjoy a variety of delicious food. Although this breakfast experience did not meet your expectations, please believe that we will continue to work hard and hope that we will have the opportunity to win back your favor with a wider variety of dining options in the future. We look forward to your coming again and giving us a chance to make up for our regrets and make the next encounter more perfect.Shenzhenair International Hotel~

Response from Property: Dear valued customer,Thank you for sharing your experience with us. We sincerely apologize for any inconvenience caused by the smoke odour in the non-smoking room you were initially assigned. We understand the importance of providing a comfortable and smoke-free environment for our guests.We are glad to hear that our staff promptly addressed your concern by offering a room change to a higher floor with a bath-tub. Additionally, we are pleased that you enjoyed the benefits of using the lounge for breakfast the next morning. Once again, we apologize for the initial inconvenience and thank you for your understanding. We value your feedback and will take it into consideration for further improvements. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Shenzhenair International Hotel