UrCove by HYATT Shanghai Lujiazui Expo

It is a pleasure stay at Urcove Expo. After checking in, I was surprised to see a cleaning lady squatting inside the elevator. I asked her why. She said "the logo of the hotel is in white (carpet is dark grey). Should the logo be dirty. It doesn't look nice at all". The cleaning lady of 5th floor also displays good customer service. At least in my opinion. If I used the items in a certain way. After cleaning, she will maintain it the way I used them. The lady who helped me checked in on the day of my arrival is also helpful and friendly. Unfortunately I didn't catch her name. If I call right she is thin and wears glasses. Last. Ms Yuki at the reception is also helpful. She helped me book my cab. And also taught me how to use the phone app to use the local bicycle. Looking forward to try it myself. The only downside is transport if public transport is preferred. The metro station do need some patience and stronger lower limb power. I caught flu on my first night due to exhaustion from long flight time, colder and rainy climate when arrived. Otherwise for the staff friendliness and helpfulness, I will still give 5 stars. Thank you. Appreciate.

Very nice hotel, a bit aside of happenings but this also has advantages. Friendly staff, clean rooms.

My stay at 上海陸家嘴世博中心逸扉酒店 was truly delightful. From the moment I entered, I was impressed by the cleanliness and tidiness of the hotel. The staff was friendly, professional, and went above and beyond to ensure my comfort throughout my stay. The rooms were well-appointed and had a modern design, providing a comfortable and relaxing a**osphere. The hotel's location in the heart of 上海陸家嘴世博中心 added to the convenience, with easy access to nearby attractions and transportation. Overall, I highly recommend 上海陸家嘴世博中心逸扉酒店 for its cleanliness, excellent service, and convenient location

1. Very new hotels. 2. Their pillows and blanket are what I love the most. 3. The cleanliness of rooms are excellent. 4. Service mind of housekeeping is excellent. 5. Hotel's lobby is nice design and feel cozy. What I dislike 1. Sound proof of room is lack of quality. I can hear the voice in hallway all the time. 2. Hotel's location is below average. It's not quite suitable when you travel by subway. But for taxi is very convenience.

Good hotel for business travel. Comfortable to stay in with all the basic amenities you would need in your stay. Location is quite good as well for visiting the expo…

Excellent hotel! Great breakfast, clean rooms, friendly front-desk staff

The hotel location is not good and not accessible to population places

Overall this is a good hotel. Ray the front desk really friendly, and humble. The bedroom a bit too small. Breakfast not so much choice. Thank you, Urcove Lujiazui.

Great new hotel. Very clean and staffs are super friendly and nice. Especially the ayi (cleaner auntie), she’s very nice. However, location is a bit far from everything. Cleaning starts at 8am , so travelers who are looking to have extra sleep this hotel is not for you. Unless you are a morning person