Atour Hotel (financial center, Lujiazui)

The fitness-themed room was large and clean. We had a great stay!

Good overall. Close to the malls. The building was clean and new. Had bit of a difficulty communicating in English with the staffs but they were generally helpful and nice. 

A little challenging to find the entrance. A big sign outside and a big "A" is apparent. What is not apparent is the entrance or elevator to the entrance. Very poor signage. I went into the restaurant right next to the sign and was told "no hotel here." Walked around with luggage and was assisted by a guard who helped me find the entrance. Didi driver could also not find hotel for pick up delaying a business meeting, so not the easiest spot to find or exit. Room was originally too small but I paid a little more for a larger room. Had air con issues, (seems to occur often in the mainland for me), and was able to open the window but it didn't help. The next day I closed the window and it did seem to cool down to HK or Western air con levels, not 80F. Staff spoke no English but used a translator so it mitigated a little difficulty. Breakfast was mainland style with fried eggs, hard boiled eggs, some dimsum, muffins, salad, some fresh juices, (not orange, but watermelon), and a coffee/espresso machine. Adequate but would have enjoyed an omelette or scrambled eggs. One benefit was 100% free laundry service, which is delivered to the room afterwards. First time I have ever experienced this. It made up for the other issues. A nice spot but would probably stay elsewhere due to language issues, entry and exit and room temperature.