Kyriad Marvelous Hotel (Shanghai Jiading Baolong Plaza) Reviews
Kyriad Marvelous Hotel (Shanghai Jiading Baolong Plaza)
Building 3, Jinjia Business Plaza, Lane 789, Tianzhu Road, Shanghai, ChinaView Hotel Details
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Kyriad Marvelous Hotel (Shanghai Jiading Baolong Plaza) Guest Reviews
4.4/5
Very Good
513 review
Verified reviewsLocation4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(513)
Positive reviews(480)
Reviews with photos/video(77)
Friendly front desk staff(89)
Classy environment(52)
Large rooms(29)
Delicious breakfast(28)
Convenient parking(27)
Perfect for business trips(10)
Excellent room layout(6)
Negative reviews(33)
Van Den Bergh
Boutique Queen Room
Stayed in Apr 2024
Solo travellers
22 review
Very Good
Posted on May 9, 2024
Good hotel with everything you need. Also has a good restaurant for food and drinks.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Massimiliano
Boutique Queen Room
Stayed in Mar 2023
Business travellers
82 review
Great
Posted on Mar 25, 2023
overall ok. Was quiet area, not far from shopping mall and Main Street. So a good place to stay
Response from Property: Dear guest !thank you very much for your comments on our hotel! Your affirmation or our service is our driving force and we look foward to your next visit!
Abdullah Nadeem
Guestroom (2 beds) (No window)
Stayed in Nov 2023
Business travellers
3 review
Outstanding
Posted on Dec 20, 2023
Amazing experience
Guest User
Guestroom (Double bed) (No window)
Stayed in Aug 2021
Friends
7 review
Outstanding
Posted on Aug 15, 2021
悦yyyyyyyy
Guest User
Twin Room
Stayed in May 2024
Business travellers
23 review
Posted on May 12, 2024
The room was OK in all aspects, but the front desk lady allowed people to smoke indoors without stopping them. It was too much. There was a sign in the hotel that prohibited smoking🚭, but they didn't stop it. Let's see the truth with pictures!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for giving us your valuable suggestions in your busy schedule. We hope you will understand and correct some omissions in the process of serving you. Your satisfaction is our greatest pride. Maintaining high-quality service is our unremitting pursuit. We look forward to seeing you next time and wish you all the best.
Guest User
Twin Room
Stayed in Apr 2024
Business travellers
1 review
Posted on Apr 17, 2024
The service and hotel facilities are a mess. The bathroom in the room was leaking seriously. After notifying the customer service and the waiter, no one came to deal with it (until check-out). Secondly, the breakfast on the second day was also a mess, with empty plates facing the sky, and the waiter and their own full plates of food came from nowhere. After reporting to their boss, he said to us: Who asked you to come down so late (we took out our mobile phones to show her 8:20). The boss kept muttering to himself... The invoice was not even a VAT invoice... What kind of store is this? I have never encountered it before. I really don’t understand where these ratings are brushed
Original TextTranslated by Google
Response from Property: Hello, I didn't receive your call yesterday saying that our room was leaking. We check the room twice after each work. We have surveillance in our store. There is food on every plate today. The order you placed is clearly written. The agent issues the invoice. Our kitchen is also very clean. Guests can go in and visit directly. The actual time you eat is when we are about to serve. Our meals are also cooked and cooked on the spot. We also pay attention to the dynamics of the food. Thank you for your comments and wish you a happy life.
Yeshenyue♛
Guestroom - with View (Double bed) (Small window)
Stayed in Apr 2024
Business travellers
32 review
Posted on Apr 12, 2024
The facilities and equipment are really poor. The front desk service is also not good. The tone is stiff and there is no sense of service at all. It was a very bad stay.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for giving us your valuable suggestions in your busy schedule. We hope you will understand and correct some omissions in the process of serving you. We will also check the facilities and equipment regularly and supervise the staff. Your satisfaction is our greatest pride. Maintaining high-quality service is our unremitting pursuit. We look forward to seeing you next time and wish you all the best.
Guest User
Discount Room
Stayed in Apr 2024
Other
2 review
Outstanding
Posted on Apr 6, 2024
The room is great. Very big. The layout is very good. It looks very luxurious. The front desk lady provided very good service👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Discount Room
Stayed in Mar 2024
Other
1 review
Outstanding
Posted on Mar 20, 2024
Washing machines and dryers are free. There are ample parking spaces both above and below ground, with unlimited parking spaces. The beds in the room are of high quality and the room type is suitable. Books can be borrowed for free. Ms. Wei at the front desk has a sincere service attitude, excellent efficiency, and is skilled and professional.
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for taking the time to provide us with a positive review. Your affirmation is our driving force to move forward. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Guest User
Discount Room
Stayed in Mar 2024
Couples
1 review
Outstanding
Posted on Mar 20, 2024
It’s my first time staying in this hotel. It’s good. I had parking and meals. I was also given a free upgrade to a suite. Ms. Wei’s service is very comfortable. I look forward to my next trip. Overall, the service and hygiene are OK☺️☺️
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Discount Room
Stayed in Mar 2024
Business travellers
1 review
Outstanding
Posted on Mar 20, 2024
Hygiene: The hygiene is very clean. The photo I took when I first entered feels a bit like home.
Service: Ms. Wei at the front desk is also very nice👍 She is very patient in answering questions she doesn’t understand.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it always lingers around us. There are many things in our memory, because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy
Guest User
Discount Room
Stayed in Mar 2024
Business travellers
6 review
Outstanding
Posted on Mar 20, 2024
The hotel service is very good, the room was cleaned, and the front desk upgraded the room for only a small fee.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Discount Room
Stayed in Mar 2024
Solo travellers
2 review
Outstanding
Posted on Mar 25, 2024
The front desk service was very good. They upgraded my room for a small fee.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. Because of you, we are happy! Thank you for your support and care for us!
Yediandian
Guestroom (Double bed) (No window)
Stayed in Dec 2023
Business travellers
2 review
Posted on Dec 21, 2023
I was in a hurry and booked a one-day stay last week.
You can get an idea of this sanitary environment by referring to the seats in the room below.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your valuable feedback. Our hotel has started cleaning rooms, seats, and sofas in batches last week. Your valuable feedback is very important to us. We will inform the relevant depar**ents. Come again
Guest User
Guestroom (Double bed)
Stayed in Nov 2023
Business travellers
2 review
Posted on Nov 13, 2023
The wallpaper in the room is moldy and warped, the bathroom door cannot be closed, and there is a peculiar smell.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support and tolerance of our hotel. We will work harder to improve facilities and service standards to bring you better services!
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