Hotel Bernoui Seoul Reviews

This hotel is quite large, like an established old-timer. There's even an airport bus stop named after it from Incheon, which is super convenient. The front desk has staff who speak Chinese, and there's a laundry room – though it did swallow 500 won of my money! 😂

Considering all factors, including value for money, this hotel is relatively satisfying among options in the area. Both the service and facilities are quite good. Prices in South Korea are generally higher than in China, and since I was traveling, my expectations weren't very high. If you're not overly strict about your hotel experience, this place is a good choice. It's also convenient for getting to Yeouido, though it's a bit far from the city center of South Korea. The hotel is located in a local residential area, so it's not as bustling as the city center. I haven't found anything particularly new or exciting around here yet.

Best part is having G25 convenient store right in the lobby so very convenient but the elevators are not enough when many buses arrived at the same time. Acceptable for business trip not leisure.

Located near from small nice stores and local food restaurants. Very comfortable, just renewed and all things are new

one of your staff provide a well services , she make me have a home feeling, provide all assistance whenever I need a help. Will provide her name on my next stay in month July.

Excellent hotel, very convenient for families. The location is great, with plenty of food options nearby. The breakfast was also very rich! High value for money. The only downside was that I booked the wrong date and the hotel didn't remind me, so I wasted one night's hotel fee!

Highly recommend this place if you're attending a concert at KSPO Dome. Multiple bus lines go directly to the venue, and you won't have to deal with huge crowds when leaving. The dining options nearby aren't great, so I'd suggest eating before you head back. There's a direct bus from Incheon Airport, but getting to Myeongdong takes almost 50 minutes. This hotel is best for those whose main focus is the concert and don't have too many other plans. The hotel itself is quite small, which is a common issue with hotels in Korea. It was a bit tight for two people to fully open their luggage, and the sink area was tiny with hardly any space to put things.

Very convenient location. Walking distance from train station and situated at the Main Street which restaurants, street stalls, shops, supermarkets and their local market is. Most importantly Is walking distance to Pyungkang Cheil church. Good room size. When you entered the room there is an entryway for us to remove our shoes and keep the dirt off from the room.👍 The shower area can be better equipped… there is a shower bar without shower screen, there isn’t bidet toilet seat ( most of the hotels in Seoul have it) 😳 the water drainage is effective 👍 By the way… if you need extra pillow ( only one pillow per single bed) it is charged at 5,500won per pillow per night! 😳😠😱 What we like best is the laundromat! Good and reasonably priced. There is also a convenient store ( CU ) at ground floor. Enjoy your stay!

The hotel feels a bit old, and the room is quite small; it hasn't been recently renovated. The service was alright. It's pretty convenient to stay here if you're attending a concert at Gocheok Sky Dome, and there's a supermarket downstairs.

Booked a suite with a friend. The room was clean, tidy, and very spacious. Compared to other hotels in Seoul, it was great because two girls could easily unpack all their luggage and still have plenty of space to do their makeup.

I stayed at this hotel for three nights and had an excellent experience! The rooms are clean, comfortable, and impressively soundproof. The lobby is spacious, and it’s popular among international tour groups. It’s only a 10-minute walk to the nearest subway station, with easy access to Seoul’s top attractions like Myeongdong and Dongdaemun. The breakfast buffet offers a rich variety of delicious dishes. I’ll definitely choose this hotel again on my next trip to Seoul!

Much larger than I expected! The bed wasn't super comfortable, but for the cheap price, I'd definitely stay here again. Being able to order takeout is a huge plus, very suitable for introverts. It has a bit of a Japanese vibe too.

There was a crack in the glass cup provided in the room, so I requested a replacement. Shockingly, the housekeeping staff later called my room and demanded, "Did you break it?" I did not break anything. I am extremely appalled and offended by their confrontational attitude, accusing a guest without any investigation. This level of customer service is incredibly unprofessional, deeply disrespectful, and dishonest. I will absolutely never stay at this hotel again.

The room having floor heating was a nice touch.