Name: Pearl River Garden Hotel Sanya
Address: No.1 Donghai Road, Sanya, China, No.1 Donghai Road, Mainland, China

Restaurant

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Non-smoking room

Breakfast

Family-friendly

Seaview

Resorts

It’s a great hotel. I booked here because of the rainbow bridges direct access to the beach - the booking is non refundable. Perfect location. Porters and kitchen staff and chef are polite and delightful. I booked a hotel package . Which included a yacht trip . Also upon checking the website it said languages spoken Chinese and English. 
Upon check in it was lovely that they allowed us into the hotel room earlier than 3pm . The welcome was a bit cold. No smiles just nervous dealing with English speakers . It was not told to us upon arrival about the construction and no access to the rainbow Bridge from the hotel which leads to the beach . In the room there was a note of apology in Chinese . Seeing that the main reason for us booking here was direct access to the beach it not already dampened our reservation/ which is no fault of the hotel if it’s government regulations. However prior to check in I believe an email should have been sent stating that . As the Bridge is the main attraction. So if you’re booking there now bear in mind construction and no easy access. Beach rules no entering the water after 6 pm even though sun is still up : 
The hotel doesn’t provide tea cups for the tea they provide in the room . We needed to use glass cups which is used to drink cold liquids . Foreigners make tea using g boiling water so we need a cup with ceramic handles at least . When I asked for one from the kitchen I didn’t receive a reply from
The reception desk and I was told by house keeping there was none . The dilemma with the inclusive day yacht trip was only resolved due to Trip.com help . They treated us well after the complaint of them not being able to compensate or include us. The trip was pleasant . The breakfast buffet and staff are pleasant . The dinner buffet was great and the kitchen staff very accommodating and welcoming. The beach umbrellas were no in use . No beach towels provided . No bedroom slippers except the rubber ones for shower/ beach .

Overall I had a great experience. The location is perfect and the hotel had everything that I was looking for such as a nice spa, buffet, pool, and access to the beach. The beach was amazing which  has a nice beach club called IPK. The hotel does not speak English , but it is very clean and they have good service. The manager was very helpful and did what I ask to make my stay enjoyable. When you come to this hotel ask for this guy on the picture.

Perfect location! Very near to the beach! Nothing to complain about the service, everyone was very nice and helpful! The rooms and the hotel was clean too and the room had all the amenities! Must mention the food we had for dinner and breakfast was amaaziiiing!!!!!! This was the best hotel we stayed during our holidays! We didn’t wanna leave this place, next time we will come back again for sure!!!!!!

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Pearl River Garden Hotel Sanya Reviews

Pearl River Garden Hotel Sanya

Pearl River Garden Hotel Sanya Guest Reviews

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