Hotels near Safeway in San Jose

I stayed a total of 5 nights at this hotel, I've stayed before, but only a night or two at a time. This hotel has potential to be much better. I had some issues during my stay and almost left, but Paul (front desk) and Esperanza (cleaning attendant) definitely changed my mind about cutting my stay short. Paul was so amazing! No matter what issues I may have had, he was always friendly, accommodating, and never ever made me feel like a bother! Esperanza was such a delightful person. She came to clean my room and was so nice and helpful. I hadn't experienced service like this in a while. These two individuals truly are what customer service is and they are such an asset to this hotel. Unfortunately, there is no fridge in the rooms, the shower barely gets lukewarm, decor is old and outdated, the restaurant isn't open for lunch or dinner and tv's could use a tech upgrade i.e., smart tv.

Ok so first of all the only reason i booked here was because of the good reviews but now i feel like those reviews are fake. I give it two stars because overall it was clean the bed was made there was toilet paper. But the door had a footprint like it was kicked when we already got there. The restroom door was broken like shown in the pic. This place is so sketchy full of wierdos. It was 1am and the ppl below me wouldnt let me sleep with their loud yelling and music. Around 3am a crazy guy started to kick the window of the next door room yelling and fighting to open up. I was so scared i am never staying here again. The bed got me super itchy all over my body i think there was bed bugs idk . The shower wouldnt stay on hot it kept getting cold. The tiles were falling apart and the bathtup was squicky i felt like i was gonna break it. I feel like this hotel is really old and falling apart but they try to cover it up. A guy was just looking at me biting his lip and blowing me kisses this place is surrounded by creepy guys.

Stayed here many times before. It is always a wonderful experience. The rooms are always comfortable, clean, and the best beds to sleep in! The courtyard is so beautiful….it’s like a mini getaway. Additionally, the staff is always very friendly and so helpful with any needs. Would highly recommend!

Overall, I am very impressed. The room and bathroom were excellent and very clean. Staff were very courteous. Only negative experience was with the TV. I did not get Chromecast working on my iPhone and gave up after a few minutes of trying. Yes, I plan to stay here again next time.

After a miserable day of travel and the last leg of our flight being canceled, Renee, at Four Points, sent a shuttle to pick us up at the airport and went far above and beyond to accommodate us, help extend our checkout time, and offer a very reasonable rate; the room was comfortable, clean, and the staff friendly and helpful. Our airport return was well beyond checkout time; they tagged and held our luggage so we could go have dinner, then retuned us to the airport in the evening so we didn’t have to spend hours in the terminal, exemplary service by kind and caring people.

I've stayed at many TownePlace Suites across the country and this is pleasant, clean and for Silicon Valley, affordable. The rooms and amenities are standard fare and comfortable. The mall next door provides shopping opportunities and there is an Olive Garden and Outback Steakhouse, along with a McDonalds within walking distance. This kitchen is nice with full amenities sized for the room you book. Stove, oven, dishwasher, fridge, microwave, all clean in relatively new. Bathroom is spacious even in the small studio rooms and the show head is high which is great for tall folks like me. Two things make me think twice before staying here again. 1. The wifi performance is abysmal, especially for being in a Tech area. My phone has over twice the speed that this hotel has. See my FAST.COM pic. The hotel is undergoing upgrading their access points, but if they do not upgrade their Internet bandwidth service, it will be a waste of time & money. It will only mean more people will have better access to the same size pipe to the Net. 2. NOISE. My room was facing the mall. Car noise racing up and down the mall street during the day and evening. Worse is the train blowing their whistle at 2:45 AM multiple mornings followed by trash pickup at 5:00 AM and the constant beeping of the trucks backup alarm, again multiple mornings. I don't know if the other side of the building or the other building is better, but at least you've been warned. I recommend ear plugs.

Very good hotel, very new and clean, the room design is reasonable, very large, convenient to Silicon Valley, free American breakfast, you can make waffles yourself, good value for money

We just stayed for one night between destinations, but everyone we encountered was beyond helpful, extremely friendly, and kind. Shout out to Milton, the bartender for making sure we got fed (it was late) and who went above and beyond for us. Food: free hot breakfast buffet in the morning with delicious options. Our morning had: eggs, plantains, beans and rice, peppers and sausage, mixed veggies, fresh fruit, pastries, cereal, lunch meat/cheese, variety of breads, yogurt, juices, coffee. There is a restaurant on site as well. Room: Spacious, clean, large shower, coffee maker, ice machine nearby. Cold a/c and extremely easy to use wifi. One complaint for improvement. We ordered the shuttle that runs every hour at the 45 mark. There was a worker holding up a sign that said “county inn and suites” but the shuttle was an unmarked white van. After being hounded by many cab drivers during our wait, we were extremely apprehensive of getting in the shuttle with no confirmation this was who they said they were. We contacted the hotel and they assured us, so we did ride with them. I will say they were super patient and kind with us while we waited for confirmation. As two females traveling, we have to make sure of our safety. The hotel should get signage for the shuttle for any other travelers this helps ease. Other than that, great stay and would absolutely come back another time!

Hotel is very new. Room is spacious, beds are comfortable, the kitchenette and shower is well equipped with microwave, stove and dishwasher. Our room faces the mountain which was beautiful to wake up to..5 mins to The Great Mall. Breakfast was wonderful with a build your own parfait stall and a fair variety daily. Note that housekeeping is only on alternate days. Would stay here again if I'm in the area.

The hotel is very new and very clean. Parking can be parked on the side of the road for free. It takes 20 knives to stop in the underground garage. The people in the hotel have to help stop it. They can't stop by themselves, but no one helps to stop at Christmas, so they will stop by themselves, and they will stop for a while. Breakfast standard American style, American hotel no hot water bottle, Toothbrush, slippers