57 Reviews
Ibis Nantes Saint-Herblain
Saint-Herblain|1.49km from Centre Socio-Culturel du Bourg.
Very above, to avoid even escape. For a professional trip of 5 nights (from 30/10 to 04/11), I booked two rooms on 23/10 at 18:30 by phone, the announced price was for two rooms at 412€50, finding this very interesting price I passed a call at 19:00 to confirm The conditions that the person confirmed me well. My stay once finished I pass to the host the person tells me that she doesn't find the second room in her software and that she must look for more. She tells me the double in charge, explaining the situation she tells me that a trainee has already made this mistake and she would come with to not make this mistake again but she will still debit my account for the double of the announced price. I find it unhellable, because if I had been announced this price from the beginning, I might not have booked especially that other hotels are in the sector with better services. With regard to the rooms it is not exceptional, with a real defect of isolation, one of the rooms had even a heating problem ... Shortly very disappointed of this stay and treatment. 
48 Reviews