Rushmore Hotel

Check-in was the only decent thing about this stay. Room was dirty, cold and very outdated. There was a little step in-between the bathroom and hall which was extremely dangerous. It was cold outside but no heating on during the night. I had to put all my clothes and socks on just not to freeze. My own fault though - They say you get what you pay for. Bedding sheets made me itch. Thank goodness it was only for one night!

The hotel was easy to find and in a great location, around the corner from Earl's Court Tube station, with plenty of pubs and eateries on the doorstep. Staff were welcoming, friendly and helpful - recommending a pub to eat at nearby. The room was compact, but had what we needed, and was warm and clean. You can hear people moving around and noise from the room next door a bit, but it's an old building. If you want a reasonably-priced base to sleep in a convenient location, and you plan to be out and about a lot, this hotel does the job.

A typical London hotel but with a nice welcome, quite a climb up the stairs when your not the fittest person but with the Underground only being a couple of minutes walk away was ideal for visiting the sights of London.

Lovely hotel situated very close the Earls Court Tube Station with lots of shops and eateries close by. The room was lovely - we had 2 double beds and there was ample salve for three of us as the room was quite large. The only thing that let the room down was the bathroom which was quite dated and in need of a refurbishment. The shower was over the bath and difficult to get in and out so not recommended to anyone who would struggle with this. The shower was however good with plenty of hot water. The staff were all very helpful and friendly. A great place to get around London as the tubes from Earls Court go direct to most top attractions.

The staff were wonderful, warm and welcoming. Only downside was we were on the top floor- a lot of stairs with luggage. I hadn’t thought to check this when I booked.

The showers hade no mobility at all,super small. The rooms were nice and we got to change room because the neighbours were so noisy! Good service from hotel to do so.

Preeti was able to assist with a very difficult issue. The two young men that work at the front desk were also execptional. My apologies, I did not get their names.

Check in was a terrible experience. We had to pay for an extra night that we had cancelled in time. And the receptionist was very rude about it aswell. Rooms was so small you had your bed table at your feet. Showers was so small it that they were to clostrophobic to even try for me. My husband did though and when he needed new towel the just took the old one he had put on the floor and hung it back up. We saw signs of stans there could be bed bugs so that really concerned us. The sofa was so small you satt on the floor. Also there would have been nice to have a shoehorn. However bed was soft and we liked that we got the wooden floor i asked for. Night straff was helpful and gave me bottle water when i needed it. Location so close to supway was great. I will rather choose another hotel next time though! And warning to other guest, check all you cancellations directly with the hotel otherwise they will charged you. And know that they will reserve money for your first night stay on your card a long time after you have paid and lived with the hotel. Be aware of that.