Hotels near Palazzo Farnese in Rome

We booked 2 double rooms in August 2022 for 5 nights in March 2023 using booking.com. As part of the booking process, we registered a credit card on a ”pay at the hotel” basis. 6 days before we were due to arrive, we received an e-mail telling us we had to confirm the credit card details within 24 hours by following a link in the e-mail, with the threat of cancellation if we didn't do so. In years of travelling, we've never come across this before. We tried repeatedly, ended up using 5 different cards (mix of debit/credit cards and of card-providers) and every time it failed with a message saying there was a problem, and to try later. We contacted the bank to confirm the cards weren't at fault, rang booking.com and got them to contact the hotel - we even offered to pay the full amount up-front rather than risk losing the booking. They checked with the hotel and said the hotel were unable to take a payment over the phone, but that the booking was OK. The following day, we received a further e-mail stating the booking was cancelled as we'd failed to confirm the credit card. We rang booking.com again, who - once again - rang the hotel but couldn't get a response. With 5 days before we were due to fly, we went into a desperate search for somewhere to stay. Booking.com offered us a number of alternatives - none were anywhere near as convenient a location (as other reviews have said, it's superb for the main tourist sites), and at higher prices. We ended up finding an AirBnB apartment. Lo and behold, 3 days from flying, we get an e-mail from booking.com stating the hotel had now got 2 ”Superior” rooms available to offer us at £50 per room per night over our original booking price. We declined. So - our conclusion is that - at best, the hotel's admin/systems are flawed (card confirmation process/system is unreliable and they can't/won't accept payment by phone). Or - at worst..... well, you can draw your own conclusion.

Location was great. Overall experience was what you would expect for the price you pay. However, they don’t provide complementary bottle water which was slightly unexpected for me. Saw most customers buying bottled water outside instead.

The Impero hotel in Rome is amazing. Whilst it isn’t the most glamorous or modern, the location is perfect for getting around the city. A short walk from the Metro, and all major sites can be walked to easily within 20-30 mins depending on how fast you walk. The staff are incredibly friendly and very helpful, the rooms were clean and comfortable and the breakfast was a super selection of fruits, breads, cheeses and much more. The roof terrace is very relaxing to chill out and relax in. The hotel has a mini-market across the street, lots of restaurants and other shops nearby as well, the perfect place to base yourself in Rome.

It looks like a newly renovated hostel. The interior facilities are really clean, and the staff are really friendly. Because it shares an entrance with another large building, you can see a large garden. For only 5 euros, you could eat as much fruit, various breads, coffee, and milk as you wanted!

Honestly，my experience this hotel is a little bit lower than equivalent level hotel. The mattress in this hotel is not bad. However， unfortunately， it mattress gonna be only point I satisfy with it. The service is normal，but their equipment maintenance is concerning，there are several bulbs down in my room and the shower door in the bathroom seems hard to push. Most importantly，air conditioner in the room is not powerful enough which is a terrible infomation for tourist in this summer. The picture attached in this comment is it outside environment，it might be not clear enough， but I have to say it outside is too dark😂， but it is not a luxury hotel in city centre， therefore it is still acceptable . This hotel is generally good， but there are still large spaces that it can move forward to increase it customer satisfaction.

Deserves to be a five-star hotel, the service is amazing, and the bedding is very comfortable. Excellent location right on top of the Spanish steps. Because I booked six nights, I got a free room with a small balcony. As soon as I entered the room, I was pleasantly surprised. There were welcome fruits and a welcome card with my name printed on it (still bilingual in Chinese and English). The cleaning service is professional and clean. Free water and chocolate every day and a bottle of red wine. There is a Mixing restaurant on the sixth floor of the hotel. Unfortunately, I did not go to taste this time. Before I left, I went to the restaurant on the first floor of his house. Angus steak was superb and delicious. In short, such a hotel is worth going to Rome again.

The hotel space is very large, the noise is too much, the staff service attitude is good, the breakfast choice is much more than the four-star hotel, the city tax per person per night is 7 €, quite expensive!

I stayed here for 3 nights with my friend. 10€ a night was a great deal. Met some fun people at the hostel and had a good time. Location was also convenient with grocery store and bus stop to most places near. My only complaints would be there is extra fee with city tax 10€ each we were not told about. Bathrooms have strange odour, and air conditioning was on all night when it's already quite cold. I ended up getting a cold from the air con. And also me and my friend were 2 women and we were put in 8 bedroom room with only men so was wary of safety, especially since one of the men tried to ask me to sleep with him in the middle of the night! But again the type of customer is not the hostels fault. If you want a cheap place to stay and don’t mind not living in luxury, come here for sure also a great way to meet new people in the city.

In addition to the service is good, nothing, breakfast is poor, room facilities are poor, living uncomfortable. The most unpleasant accommodation experience in this trip, the price is super low, the water in the toilet is easy to stay indoors, you can see the picture.

I love the place, very convenient to the good restaurant, museum, parks. the staff are very accommodating. The room is clean, and they have massage bed which i really enjoy. Thank you so much for the good experience in Rome