Romantic Hotels in Reykjavik

Super disappointing experience from one of the nicest hiltons in Iceland. I have been a loyal diamond member for several years and this hotels service is seriously lacking. We specifically chose this one because the other Hilton in town had mediocre reviews regarding their service and this one was significantly better, but our experience was not the case. Starting from check in, no upgrades available. This is fine as I believe they were close to sold out. It was my husband's birthday and the front desk person handed me a piece of chocolate and that was in honor of his birthday??? Wild. Surely there was something small but nice they could've done but that was insulting. No help with bags and parking was a nightmare trying to find. Initial thoughts was that the room was so cute and we had the cutest balcony, which was a plus. They also offered free drinks in the lounge from 5-6. We went to dinner for three hours and came back to our room untouched. We thought maybe it was because they don't offer turndown service, which turns out they do. Housekeeping service is atrocious. No turn down service on any of the days we were there, nor housekeeping service. We asked the front desk if this is something we have to request, to which he said they are supposed to come twice daily without a request. We were shocked our room was purposely missed at least 3 times during our stay. Not even towels were replaced and front desk had sent them up along with waters. Nothing else was offered to rectify the situation which is not what we want to see or hear after hiking and sightseeing for 12 hours. We were out of the room from 8am until 9pm I am a loyal Hilton enthusiast but this one significantly missed the mark. We stayed at the edition last year and wanted to try something new. If you are looking for service, go to the edition. You won't get that here.

We had an extremely pleasant stay and will definitely consider this hotel again the next time. Great location, friendly staff and the room had everything we needed. The free coffee & tea in the lobby was a very nice touch too, especially in a city as expensive as Reykjavik! I also appreciated that guests are giving the opportunity to opt out of room cleaning and are given a drink voucher for the hotel bar in return.

The sister at the front desk is very beautiful and patient. The hotel is warm and refined. The location is not far from the central area. It can be connected to the flybus, which is very convenient. Unfortunately, the sound insulation is a bit poor. The wooden floor in the corridor reverberates loudly, and the sound of pulling the chairs in the next room is also a bit noisy.

Convenient transportation, within 10 minutes walk from the attractions and subway stations, and about 20 minutes walk from the far attractions. Hygienic: very very general, there is hair on the quilt, not as good as the hotel Environment: Very general, the sound insulation is very poor, and will be awakened by cleaning in the morning. Service: Staff is very helpful

It is close to tourist attractions in Reykjavik. Reykjavík's iconic churches, town hall and lakeside are within walking distance. The tour stop is Bus-stop 6, so that's also convenient. You can see several nearby buildings and ports, and there are various souvenir shops, convenience stores, and marts nearby, so it's useful to spend time shopping. Various restaurants are also within walking distance. Facilities and cleanliness are not bad. I think it is a characteristic of Iceland that sulfur is added to the water. The room we used was very spacious for 3 people, and the sofa was also convenient. There are various utensils for cooking, as well as a microwave and refrigerator. The downside is that the water control is sometimes not done, so I have trouble with hot water when showering or washing dishes. Due to the clubs and bars nearby, you may hear the sound of young friends on holidays. Overall, it is a satisfactory hotel for the price.

The hotel is very good in terms of food, that is, the sound insulation of the room is not very good, the sound of dragging the suitcase upstairs, the sound of cars on the street, the sound of the guests in the bar downstairs can be heard, and people who are sensitive to the sound are cautious. It is very close to the car rental place, just two or three kilometers, and there are many gas stations next to it. It is very convenient to return the car.