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We stayed at the City Center Hotel for two nights. There is an eclectic interior, comfortable lobby and on one of the lobby tables there is a large jar of candy which has some delicious licorice toffee for the taking. Check-in and out was easy, smooth and both the receptionists were extremely friendly and talkative. Baktus, who has his own Instagram account lives there… just another adorable resident Reykjavik cat! Our room was on the fifth floor and there was a small lift or you could take the stairs. Our room had a king sized, comfortable bed. The balcony was small and lovely and there were dark curtains to block out the sun in the morning. There was also a small refrigerator kind of funky-cool as it looked like a wine cooler. Plenty of towels, soap, shampoo and a hairdryer. There is no closet but a clothes rack to hang coats or clothes. Centrally located there are a multitude of restaurants around; we ate at the Laundromat Cafe one night. There is also a small grocery store across the tiny park at the end of the street which had vegan sandwiches and other goodies. Also, the hotel is within walking distance of Bus Stop #1 ( City Hall) and Bus Stop #3 ( outside of Hard Rock Cafe) which made it super simple to catch excursion busses or the bus back to BSI bus station and on to the Keflavik airport. Would stay here again-

The experience is very good and very clean. There is a small kitchen with full kitchen utensils and even kitchen paper. There is no breakfast. Although the front desk is off work early, you can self-service key collection. The location is not easy to find. But there is a parking lot in the city center, but only a row at the door many

When we arrived at the hotel address above, the employee told us that we had booked another hotel. It was a bit strange because the original hotel was written on my mobile phone system, which was correct, but the employees said so, so we had to go to the Grandi he mentioned first. Center hotel check in, luckily it was confirmed to be Grandi center hotel, and there were 2 welcome drink vouchers given when you checked in, which is great👍🏻

Room clean and tidy, quite a big room for three people. Staff helped fold our clothes which was nice. Good location, near the meeting points of tours, and even one could pick us up in front of the hotel! Brilliant breakfast with various kinds of food. Had an enjoyable stay here!

This hotel is in the perfect location. Bus stop no9 outside where all the trips pick up/drop off. Lovely self service breakfast with plenty of choice. Lovely, warm and cosy environment, when you come in from the cold. Our room 417 was very quiet and had a balcony. Room temperature is adjustable, which is good depending on weather. Very quiet location.

I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.

This hotel has a lot going for it, but it's held back by the fit and finish of many of the hotel's spaces. Overall, the hotel just feels dated. The red carpet in all of the halls is faded and stained, the wood floor in the room had a lot of damage, and the spa is way past its prime. On a positive note, the furniture in the room has been updated recently and the pieces were nice plus I found the bed to be very comfortable. Also, breakfast was really good! The service at the hotel was also great. But that spa, ugh. It's a perk of being a gold/diamond member, but the spa is just not in good condition. Most urgently, something needs to be done about the steam room, it smelled awful while we were there and even made other parts of the spa smell. But overall, the spa was just not in good shape with damage everywhere. Also, the location of this hotel isn't great if you're looking to explore Reykjavik but, if like us, you want somewhere with free parking for you to explore the rest of Iceland, then this is a great location for you.

At the airport, you can get the bus ticket from the city, pick up the shuttle ticket to and from the hotel, take the flight time to the hotel, transfer the car to the hotel in the city center, arrive at the hotel at 2 am, and have the front desk service. The hotel is very close to the center. Nearly, the room is really too small, there is no place to open the trunk, even the bathroom door is adjustable in size, the water is really slow, there is a little bit of sulfur, basically can not smell, breakfast is very simple Western I only took the eggs and bananas. The one-day car can be picked up by the hotel, which is very convenient! This price is actually more expensive than Hilton, so decisively stay for one night for a place

A very good experience, the hotel has a sense of design, is exquisite and clean. The front desk staff are very welcoming and friendly. In particular, the Chinese lady at the front desk was patient and polite, spoke Mandarin very well, and helped us solve many problems. I would like to express my special thanks to her. The bedding is also very comfortable. It can be said to be the best among the many hotels we have stayed in during our trip to Northern Europe. Highly recommend this hotel

The location of the hotel is very good. First of all, across the road from the hotel is the main street of Iceland. All the shops are concentrated in this area. The urban attractions, such as the cathedral, the presidential palace, and the concert hall, can all be reached on foot. There is a 24-hour convenience store next to the hotel, where you can buy food and drink 24 hours a day. The hotel is clean and quiet. Don't worry about not having enough bathrooms. There are three bathrooms on the first floor, which are completely sufficient. There is no one at the front desk. You need to press the door horn and he will open the door for you and tell you which room you are in. Just go into the room directly. The room key is on the table.