Allegedly, it has a 4*, but it doesn't even deserve a 1 star. The room was unsanitary and gross. Also, it was cramped and didn't have a wardrobe. The bathroom was even worse, with a dirty sink and a shower that didn't even have a functional door. During our stay, the towels weren't changed, and when they "were", it was obvious that the cleaning lady had taken our dirty towels from the floor, folded them back, and put them on our beds. We even complained to the staff, and they blamed our tourist agent for not informing us about their cleaning policy. They were unhelpful, unprofessional, and grumpy. The power went out pretty often, and for one whole night, we also didn't have water. One night, after the power came back, water was leaking from the light in the bathroom. We complained to the staff, and they said that it was safe to turn on the lights and blamed it on the wildfires. The Wi-Fi was horrible; it varied depending on the room, but I constantly had a problem reconnecting to it and actually using it. I have only one positive comment. The lady who greets guests and works as a bartender in the restaurant was polite and always brought us joy when we had dinner. All in all, stay away from this hotel; it isn't worth a single penny.