URSULA
December 27, 2023
We spent 6 nights in this hotel, leaving on Boxing Day. When we checked in, we were told about breakfast that we hadn't booked it. That's right, we booked through *******, but this booking option wasn't available there. There was only a note that a breakfast buffet could be booked on site. The owner also said that Wednesday and Thursday were rest days (this is not what the website says) and that it was Christmas and everything was closed. There was a coffee machine in our room, but no capsules. We went to the bakery next door for our morning coffee. It was of course closed on Christmas Day. So no breakfast on Christmas.
According to the website, the room is cleaned daily. That didn't happen. Someone came every 2 days. This was all the more annoying because the towels didn't dry due to the lack of ventilation and heating in the bathroom.
In the cupboard under the TV we found an assortment of empty bottles (vodka, beer and soft drinks).
There was no hairdryer in the bathroom. You usually only notice that it's missing when you're standing in the bathroom with wet hair. Later we read on the hotel's website that a hairdryer is available at reception. The last time we experienced something like this was in the 70s in a small guesthouse.
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