Hotels near Memorial for victims of the 2011 massacre in Norway in Reykjavik

We were initially allocated 331 which was in another block and had twin beds, so we swapped to room 301 which was double and we weren't disappointed. It was a clean and spacious, comfy bed .Great to have a ettle, fridge and coffee machine :-) Large walk in shower with constant hot water. Large wardrobe, plenty of storage. We had a 2nd door onto a corridor to other rooms, there was windows in this wall but by opening curtains people on corridor could look in. Only downside no natural light. Relatives across corridor in room 305 had full wall of windows for day light. Breakfast was good choice and plentiful. Reception staff friendly and helpful. Located with walking access to everything. Would stay here again and recommend

Everything was perfect. The room size is excellent. We stayed at another place in Iceland before coming to this hotel. The best part was the water from the tap; unlike the other place, there was no unpleasant smell due to sulfur content at Aska. I would rebook, if I am visiting Iceland again. The best part about Iceland is, bus stops are near to all the hotels.

A five minute ride to the airport. Hotel offers one way rides to the airport but you need to book in advance if you are staying here. Rooms were spacious and clean. Bathroom was excellent. Breakfast timings accommodate very early travelers. Overall, great place to stay!

I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.

Very nice room with a really good view. The city was a quick drive away.

From the moment we walked in this stay was a great experience. The staff was friendly and accommodating, the views were spectacular, and the food in their restaurant was amazing. This will definitely be our first choice next time we come back to Iceland.

I enjoyed my stay at Hotel Cabin very much, largely due to the eager-to-please staff, especially Lenny at the front desk. Rooms are small but quite adequate; I didn't expect to be spending a lot of time in the room except to sleep. (The bed was excellent.) The lobby area is a great [place to congregate and/or meet new people. After a long day of touring the many wonders of Iceland, I was very pleased to come back to the Cabin to relax. My only problem was with the continental breakfast, which was OK but lacked variety. I would definitely stay again, largely due to the terrific staff (Lenny, Bianka, Katya).

My friends and I wholeheartedly recommend Icelandair Hotel Reykjavik Natura for its excellent customer care from its hotel manager down to front desk personnel, including restaurant staff. We had a rocky start upon check-in but the manager on duty, Mr. Kjartan, resolved the situation to our delight. A very, very special thanks to Manager, Mr. Kjartan, who made our stay comfortable by responding to our particular room choices and necessities. He was most considerate. The three of us who booked two rooms can’t thank him enough for making our stay truly enjoyable and comfortable. Communication with the hotel directly via email and in person was efficient and most pleasant. All of the front desk and spa personnel were professional, welcoming, and helpful. To name a few, Saska, Michaela, Gene, Emma, and several others whose names escape us at the moment were very helpful. The longer we stayed, the friendlier and more approachable they became. Breakfast was ample. Pauline went out of her way to warm up some milk for my coffee each morning. True that an omelette was not available but the scrambled eggs compensated for it. Lots of different pastries and breads, fruits, bacon, vegetables, waffles, and so. many other delicious items for breakfast. Our rooms were cleaned well daily. Hot shower and/or soaking in a tub cured our tired feet and knees. Amenities at the hotel, especially the pool, sauna, steam room, gym, etc. were so well managed and they were attractive in appearance and clean as well. The lobby had original wooden sculptures designed and made in Iceland. It was a perfect place to stay for 8 days in Iceland. Walk towards the Bus Terminal to reach downtown by walking and you’ll get there in 15 -20 mins. passing by houses and apartments - a very pleasant walk. Or get the bus right outside the hotel for 490 kronin (ISK).

I really liked this place, a friend recommended it and it didn’t disappoint. it was very clean and the staff helpful and nice/always smiling. I chose a 6-bed room and made a lot of girl friends in one week staying there! It’s close to the city centre and it has a lovely view on the church (not all the rooms I reckon!) . It was warm inside and given my long stay they offered fresh towels/bed sheets which I refused since I was mostly out all day. I’m not sure I liked the fact a male would take care of the turndown service since because of that I didn’t feel comfortable sleeping or lying down in my pj or underwear, maybe being that a female dorm I would’ve sent a lady to knock first and THEN anybody else, but it wasn’t the end of the world! I’ll surely book here should I visit Reykjavik again!

Hotel was clean, and overall nice. Free breakfast was very nice and had a wide range of food (bread, yogurt + toppings, make your own waffles, beans, eggs, coffee & tea); there is also a communal fridge on the 2nd floor. However, a few VERY IMPORTANT things to know regarding this hotel being self-service: 1. You are supposed to receive an entry code to get into the hotel 24-48 hours before arrival. We did not know this as we had booked through a credit card rewards program. We arrived to the hotel through the parking structure and were met with a key pad and a sign saying that all guests should have a code in their email. We called two numbers for the hotel and could not reach anyone - so we just called constantly and sat outside the building door for ~30-45 minutes. Finally some guests left and held the door open for us so we were able to be in the lobby. It was around 6pm which is when the bar opens up, so we were finally able to find a staff member who helped us. Our credit card company also finally got in touch with someone and we received our email with the code. So FYI - if you have not received a code within 24 hours, make sure you reach out so you have time to get into contact with the hotel as they do not appear to answer their phones all the time (email may be more effective). 2. The parking structure is difficult to park in - it is an underground structure, so just be prepared to park in a slightly tight space. However, the parking structure leads directly into the hotel which was very nice! 3. As it is a self-service hotel, we were having trouble opening and closing our door (we couldn't get it to lock). We were able to ask the man tending to the bar for help; but he was only able to do a temporary fix; I feel at a non-self service hotel we may have been able to get a different room with an appropriately functioning door. We just had to use lots of strength and make lots of noise to slam the door shut to lock it - not the biggest deal, but just a small note. 4. Just an FYI that this location is not in the city center of Reykjavik (you would have to drive or take the bus to get to the city center). This place is more residential, with grocery stores (which we went to) etc. We had stayed in a hotel in the city center earlier in the trip; and this was a very different spot of Reykjavik. Just FYI that Reykjavik is massive! Overall nice, clean hotel - but the self-service aspect does have its pros and cons (you just don't have the 24/7 support you might have at another hotel when little things go wrong etc.).