Guest User
May 23, 2024
After a week at the VIK San Antonio hotel, this is quite a very hard review to write. Basically as there were some good points, but equally some bad. Considering the hotel is 50 years old, it has been modernised. We stayed in 2 rooms, as we moved after 2 night due to the AirCon not working. The 2nd room then had a shower that flooded the bathroom floor when used. We did raise this with maintenance, but still leaked after a them taking a look. We just left a towel down to soak up. Both rooms were very clean, but quite tired. Only other ****** was the Safe. It was extra.. this hotel claims a 4* rating, so I’d not expect to pay to use a safe. We stayed on a half board basis. The food was buffet style for all meals. It was plentiful, but we found quite repetitive. The chose was also very much aimed at the majority age group at the hotel of over 70’s. There was entertainment in the hotel every evening. However, this again was aimed at the over 70’s. Also the service at the entertainment bar is horrendous. On the one night we did decide to have a drink, I was stood at the bar for well over 25 minutes. Annoyingly watching the bar staff serve, laugh, & joke with the regulars…. This is definitely a point the hotel needs to address… The pool area is good, lots of different areas to find sun-beds. A lot seem to get reserved with towels, but still ample after breakfast. The foyer has lots of comfortable seating. The staff (excluding evening bar) were extremely friendly, & helpful. If we returned to Lanzarote, would definitely consider staying here again. Its location is ideal, but we did simply used as a base. Possibly a waste of a hotel with so much to offer, even if it is aimed at the older generation. What does make this an awkward review to write, but I feel I need to add. I’m not an anti ageist person, as I’m retired myself. But my wife & I do class ourselves as young at heart with a positive & considerate outlook on life. We found many staying who did share this trend. At meal times we found too many guests to simply ignore, that were Ignorant, arrogant, & had little regard for other’s personal space. While I accept the hotels staff aren’t responsible for people’s attitudes. I feel it needed to listed.