Il Ciocco Hotels

Intrigued by the reviews and the beautiful view, I was lucky enough to find an exceptional offer for this property, opting for a private chalet, with continental breakfast included in the price, for a total of around €200 (instead of €400 or even €500). € offered by other sites). Right from the start, the staff proved to be more than willing to provide us with information on the structure and the surroundings, but above all on how to reach them (considering that the complex is located approximately 660m above sea level). After checking in, which was carried out without problems and with the payment of the tourist tax (€4 for two nights), we headed to the Chalet (which is about 500m from the reception). Equipped with every comfort, the chalet was a fantastic surprise, even though the shower had a curtain (an aspect that I personally didn't appreciate much, but which doesn't affect my overall rating). Air conditioning in every room (including bathroom) and equipped kitchen (note: oven, dishwasher and microwave are missing). Breakfast is served every morning (07.30 - 10.00) at the Locanda alla Posta (not even 100 meters from the Chalets), and is plentiful (especially if consumed between 07.30 and 09.00), mainly composed of sweet, rather than savory, dishes. The structure also offers the possibility of renting bikes to discover the various wooded areas of the estate (half day: €25.00; full day: €40.00). However, during the period of stay (08-10 April) the service was not available because the bike attendant was absent. Overall, our experience was more than positive. The only sore point: the annoying presence of bedbugs which, despite the windows being closed, still managed to show up again and again without giving any respite. We will have removed about 30/35 in a whole day. We reported the problem to the reception: they apologized for the inconvenience, and the cleaning ladies proceeded (promptly, I dare say) to remove the last bedbugs, which we voluntarily left undisturbed on the kitchen curtains to "testify" to their actual presence. I recommend this structure if you want to completely disconnect from chaotic reality (and especially if you have a car to discover the surroundings).

Beautiful stay. Attentive and kind staff, a setting surrounded by greenery and tranquility... ideal for a weekend of relaxation and nature. Our beautiful deluxe double room. We will definitely be back.

We stayed at the Ciocco Hotels for just one night, we were looking for a place surrounded by nature that offered some sport and activities. If we were satisfied with the first feature (the place is really beautiful and extensive), I have many doubts about the second. The management seems to be uncoordinated and disorganised: we wanted to try the pump track for bikes but it turned out to be dismantled and unusable, no electro-assisted bikes available for children, we were offered a BMX ride on the asphalt track around the football field. .. We looked for alternatives and called the reception for over 30 minutes and sent Wa messages without getting an answer, so I go in person (i.e. I take the car and physically go to the reception): after another 10 minutes of waiting I discover that it is not the swimming pool is available (for the exclusive use of guests of the Renaissance, a Marriot hotel within the structure but under other management), the "Barga municipal" one was offered to me. Then I discover that perhaps there is a ping pong table in a structure in the centre, the Belvedere, in order to use it I had to go (by car) and ask who knows what and who. The chalet we slept in was undoubtedly nice but with 80s floors and furniture that Ikea would be ashamed of, perhaps for over 200 euros a coat hanger could fit in the bathroom. In short, the environment is beautiful but seems very neglected, also from an organizational point of view.

The property is large and beautiful, the rooms are normal, the bathroom is large. Good daily cleaning. Being inside a gigantic private park you can take nature walks, bike rides and enjoy a beautiful view. The only flaw was the breakfast. Even though they arrived half an hour before the end, they brought no new food, neither salty nor sweet nor even fruit! So I can't say what it was like, because we had to make do with what little was left. We asked why no more food was arriving and were told that they had to think about lunch!

The structure in general is comfortable, quiet, if I can recommend, inside the rooms some small adjus**ents would be appreciated such as a stool or cabinet in the bathroom to place the beauty kit, we had to make do with the rubbish bin and perhaps an extra light in front of the cupboard / entrance too dark to see and understand what was inside Thank you

Photos tell too positive a story. Breakfast not on location, annex and not always open. Rooms very simple. Bed and 1 chair. Sanitary reasonable. Bare walls and small balcony. Converted to chalet. Helpful and helpful. So had a nice stay. With a car it is difficult to go up and down every time. Roads very steep making walking a challenge.

Ospitalità per gli animali ottima Camera piccola, senza terrazza, senza testiera del letto Bagno senza attaccapanni e senza mensole porta oggetti doccia senza mensola porta sapone Camera con bottiglie d’acqua in omaggio ma senza bicchieri. Rifiniture camera povere Ottimo ristorante e colazione ricca, anche se non raggiungibile a piedi, necessario uso della vettura a causa di una salita molto ripida Spazi comuni chiusi dopo le 22, non è stato possibile fare una partita a carte dopo cena In generale ciò che viene presentato sul sito non è ciò che abbiamo vissuto, ed è questa la sensazione più sgradevole. Non credo che torneremo più