8J4H+J8X, Jl. Pesanggrahan Jl. Raya Tretes No.2, Semeru, Prigen Subdistrict, 67157 Prigen, Pasuruan Regency, East Java, IndonesiaSee Hotel Details
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1 night
Reviews from Real Guests
8.7/10
Very good
30 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location8.6
Amenities8.7
Service8.8
Cleanliness8.8
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All reviews(30)
Positive reviews(30)
Reviews with photos/video(9)
Awesome stay(5)
Loved the view(5)
Clean pool(4)
Great swimming pool(4)
Herlina Abdurrahim
Deluxe Room
Date of stay: Jul 2026
Family
3 reviews
9.5/10
Amazing
Posted on Aug 31, 2026
There are quite a few play areas for kids, and they really enjoyed feeding the rabbits, although it cost extra. There's also a fish pond, but I don't know about the food because I booked a room without breakfast.
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Indana29
Standard Room
Date of stay: Jul 2026
Solo traveller
8 reviews
8.0/10
Very good
Posted on Sep 8, 2026
Quite average, and the cleanliness could be better as it felt a bit stuffy. However, the view was pretty good and the service was decent.
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Guest User
Standard Room
Date of stay: Jul 2026
Family
1 reviews
9.0/10
Great
Posted on Sep 1, 2026
Upon arrival, I was warmly greeted by the hotel staff. The service was friendly.
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Guest User
Superior Room
Date of stay: Dec 2025
Family
1 reviews
10/10
Outstanding
Posted on Jan 4, 2026
Thank you... It's so great spending time there. I hope we have another day to stay here again.....
Response from Property: Dear Guest,Thank you for the nice review of our hotel. We are happy that you enjoyed your visit and we hope to see you again soon.Best regards,Management of INNA Tretes Hotel & Resort
Jimmy Lio
Deluxe Room
Date of stay: Apr 2026
Business traveller
6 reviews
6.0/10
Posted on Aug 12, 2026
Staying at Inna Tretes was quite comfortable, mainly due to its cool ambiance and pleasant air. The rooms have been modernized, though the overall hotel atmosphere still feels quite traditional, like an older hotel. There's also a swimming pool, which is nice for just relaxing. I didn't get a chance to try breakfast, so I can't review the food. Overall, it's a suitable place if you're looking for a cool and peaceful environment.
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Response from Property: Dear Guest,Thank you for taking the time to share your review. I hope you had a better experience on your visit yesterday; it is reviews like this that we learn from and use to improve ourselves. We work hard to provide an excellent guest experience, and in this case, it is clear that we did not do our best. If you give us the chance to regain your trust, I will assure you that we will do our best to provide you with a good hotel experience, just like many of our guests who have come to enjoy their experience here.Sincerely,Management INNA Tretes Hotel & Resort
Vivian Oon 1015
Junior Suite
Date of stay: Nov 2025
Family
1 reviews
8.0/10
Very good
Posted on Dec 22, 2025
Good environment but service still have room if improvement.
Response from Property: Dear Guest,Thank you for the nice review of our hotel. We are happy that you enjoyed your visit and we hope to see you again soon.Best regards,Management of INNA Tretes Hotel & Resort
Chrysant Nia AB
Deluxe Room
Date of stay: Sep 2025
Couple
2 reviews
9.5/10
Amazing
Posted on Oct 15, 2025
The staff greeted us warmly. Both the restaurant food and the hotel breakfast were delicious! ๐ Since we weren't staying on a weekend, breakfast wasn't a buffet. This place is great for those traveling with children. There's a playground and swimming pools for both kids (currently under renovation) and adults. There are also many Instagrammable photo spots! From the outside, the building looks like an older hotel, but the interior is quite modern.
Downsides:
1. The road leading to the hotel is very steep, so make sure your vehicle is prepared. ๐
2. The hot water in the room wasn't as hot as it could be in the mornings (though it was fine in the late afternoon and evening). Perhaps it's because the mountain water is so cold that it's hard to get it really hot.
Overall, we were very satisfied! Thank you, Inna Tretes. We hope to visit again someday with our children! ๐
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Response from Property: Pengunjung yang terhormat,Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi.Dengan hormat,Management INNA Tretes Hotel & Resort
Guest User
Deluxe Room
Date of stay: Feb 2026
Couple
9 reviews
10/10
Outstanding
Posted on Mar 4, 2026
Place is like a home away from home.
The coolest (coldest) swimming pool in Indonesia.
The soto ayam for breakfast is the best
Response from Property: Dear Guest,Thank you for the nice review of our hotel. We are happy that you enjoyed your visit and we hope to see you again soon.Best regards,Management of INNA Tretes Hotel & Resort
Guest User
Standard Room
Date of stay: Oct 2025
Family
1 reviews
7.0/10
Posted on Dec 1, 2025
The service is not that good, the view are excellent. The room service is very poor.
Overall okay
Response from Property: Dear Guest,Thank you for taking the time to share your review. I hope you had a better experience during your recent visit. It's from reviews like this that we learn and use them to improve. We strive to provide an exceptional guest experience, and in this case, it's clear we fell short. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with a great hotel experience, just as our many guests have grown to love their experiences at this hotel.Sincerely,Management, INNA Tretes Hotel & Resort
Freya Fidelya Fong
Standard Room
Date of stay: Oct 2025
Family
1 reviews
7.0/10
Posted on Nov 16, 2025
The atmosphere was very noisy because the room faced the main road, and there was no air conditioning in the room.
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Response from Property: Pengunjung yang terhormat,Terima kasih Anda telah meluangkan waktu untuk membagi ulasan Anda. Saya berharap bahwa Anda memiliki pengalaman yang lebih baik di kunjungan Anda kemarin, dari ulasan seperti inilah kami belajar dan ini akan kami gunakan untuk memperbaiki diri. Kami bekerja keras untuk memberikan pengalaman tamu yang luar biasa, dan dalam hal ini jelas bahwa kami tidak melakukan yang terbaik. Jika Anda memberi kami kesempatan untuk mendapatkan kepercayaan Anda kembali, saya akan meyakinkan Anda bahwa kami akan melakukan yang terbaik untuk memberikan Anda pengalaman hotel yang baik seperti banyak tamu kami yang tumbuh menyukai pengalaman mereka yang baik di hotel ini.Dengan hormat,Management INNA Tretes Hotel & Resort
Guest User
Standard Room
Date of stay: Aug 2025
Family
4 reviews
10/10
Outstanding
Posted on Sep 15, 2025
Cozy place with complimentary snacks and drinks, comparable to a deluxe room. Friendly and satisfying service. The room was spacious, and the bathroom was large and clean. A pleasant stay overall.
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Guest User
Deluxe Room
Date of stay: May 2025
Family
6 reviews
10/10
Outstanding
Posted on Jun 30, 2025
Bagus
Response from Property: Dear Guest,Thank you for the nice review of our hotel. We are happy that you enjoyed your visit and we hope to see you again soon.Best regards,Management of INNA Tretes Hotel & Resort
YaNur
Standard Room
Date of stay: Oct 2024
Family
12 reviews
10/10
Outstanding
Posted on Dec 22, 2024
Comfortable...nice...clean...The pool is also okay..lots of photo spots. It's all okay.
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satria maharaj
Superior Room
Date of stay: Nov 2024
Couple
1 reviews
9.5/10
Amazing
Posted on Dec 23, 2024
The bathroom smells a little bit in the closet area, but the room, view and facilities are top notch.
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Response from Property: Dear Guest,Thank you for taking the time to share your review. I hope you had a better experience on your visit yesterday. It is reviews like yours that help us learn, and we will use them to improve ourselves. We work hard to provide an outstanding guest experience, and in this case, it is clear that we did not do our best. If you give us the chance to regain your trust, I assure you that we will do our best to provide you with a great hotel experience, just like many of our guests who have come to enjoy their good experiences at this hotel.Sincerely,Management of INNA Tretes Hotel & Resort
Guest User
Standard Room
Date of stay: May 2024
Family
1 reviews
10/10
Outstanding
Posted on Jul 1, 2024
Initially ordered for a day... because it was comfortable. Add 2 days. Very beautiful view
Original TextTranslated by Google
Response from Property: Pengunjung yang terhormat,Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi.Dengan hormat,Management INNA Tretes Hotel & Resort