Golden Angel Suites by Adrez Reviews

negative comments about this apartment: 1. We stayed there for 2 nights and then we went to another countries for 6 days, leaving the luggage at the free luggage store room at the ground floor of the apartment. However, when we returned back to our home country, we found that the key of our luggage was damaged. Anyone can open the luggage without knowing the passcode as someone has used the screw to take the key away from the lock. We emailed to the reception and no response so far. luckily that we only have dirty clothes in the luggage and nothing really expensive. there is people who supposed to take care of the luggage. 2. t's actually very difficult to communicate with this apartment. the check-in process is not smooth. you need to check in by yourself before the arrival date. However, we are not sure how to check in and where to check in. So, we called the hotline. The hotline will only send to the check in link to the telephone number you used to call them. Since I were calling from an internet call, I can't receive the link from this internet call number. I have to use my mobile phone to call them and then they will only send the link to the mobile phone number I used. then, I called few times but link was cut at the end. No one pick up the phone. then, you need to call it few times. when you called, they asked you to send them an email to the support email and get the check in link... it's a mess for a traveller. 3. when i checked in, I'm unable to activate the mobile key. I emailed the support email but no one response at all... the only good thing about this apartment is the location, which is very close to the centre of shops. however, it's 15-18 mins walk to Charles Bridge. for sure that I will look for other options when I go to Prague next time.

It was an amazing experience to stay at this hotel in Prague. Pretty worth it to stay here definitely, and I wish I could come back in the future.

We as a family with 2 kids stayed in the hotel for Easter holiday, you cannot expect any better regarding the location, the old town square is literally at your doorstep, you also have more than plenty of cafes and restaurants, we didn't cook at all for the 4 nights stay. It is easy access to any attraction, by walk, maybe a bit of walk to Prague castle, but in the good weather, we don't mind it. You will need to pay extra for daily clean, or if you stay more than 5 days, you can get free cleaning. It has 2 small lifts, which is necessary and convenient. ***Pack your own hair conditioner, as it is not provided.

Location is definitely fantastic, but everything else is an absolute miss. Overall, I would NOT recommend. 1) No AC unlike a hotel. There were 3 days with extreme heat and I was given a fan. You will sweat when you sleep. 2) SUPER NOISY. Even till 3,4am. You can’t sleep at all. 3) No room cleaning service even though my stay was 6 nights - they are supposed to clean the room once every 5 nights. 4) Trash cleaning not done on some days. 5) no humans - can’t find help if you need. 6) check in details only available a night before. If you are flying in super late and check in late, good luck with that + no humans to help you if you need any. 7) area is full of people lurking around, not safe for ladies. 8) will never stay here again.

Nice apartments in convenient location. Very spacious and amenities were great for a short stay, including a kitchenette. The check in procedure was very complicated. And the instructions provided on the e booking confirmation did not state you need to do a pre-arrival check in. When arriving at the property were not able to check in because this had not been completed. No one answers the properties switch board telephone number after 5:00 pm and the line will automatically cut you off after a couple of minutes on hold. Also, was able to store luggage at one of their other properties when checking out. When arrived to do so, the receptionist said they cannot store our luggage. I told her that we have an email confirming that we can. Then she replied ” if you can, why are you asking?”. Very rude and unfriendly service. Great accommodation, but would not return due to the service.

The hotel is in a good location and the room is big. But there has no reception, you have to go to other hotel to check in n’ if you need to leave your bags after check out, you also need to go to other hotel which is about 9 mins walk.

After coming out of the train station, it is very convenient to follow the navigation to find the hotel. There are many scenic spots near the hotel, and it is beautiful just walking around! The room is also very large, with a kitchen and all pots and pans! There are supermarkets and a large shopping mall near the hotel with a lot of food upstairs. In the other direction is Prague's Old Town Square where you can see the oldest astronomical center. It's very simple, just look at the signs all the way! If you come from the airport, it is very convenient to take an Uber at the airport. There is an Uber machine at the airport. It costs about RMB 200 and you can get there in half an hour.

This apartment hotel is in a great location, right in the center of Prague, just a few minutes away from the attractions and squares in the old town. There are also many restaurants nearby, and it is only a 5-minute walk to supermarkets and shopping streets. It is safe to go shopping until 10 or even 11 o'clock every night and come back.

The location is very good, right in the city center, very convenient for walking, and there are many restaurants around. It's just that it's a bit troublesome to check in by yourself. It's best to do it in advance, otherwise it will take a long time to wait for the reply to the email

Nice, clean large rooms. Unfortunately there is no parking space as stated when booking, so we had to park somewhere else in an underground car park that is very close. Unfortunately reception was not on site, check-in was carried out by telephone…

The hotel room is clean and tidy, and the location is very good. However, the check-in experience is somewhat flawed. It turns out that you need to contact the person in charge via WhatsApp and fill in the check-in information before you can get the room password to check in. It would be ideal if we could contact you by email one or two days in advance

入住前都收唔到密碼電郵，前幾小時email左又冇人回覆，去到樓下冇密碼入唔到，得個保安係到，又幫唔到手，好彩我張電話卡有得打電話，打去CS問，搞左十五分鐘以上，大堂好熱。 好彩最後上到房，間房幾大幾靚，算係幾乾淨，係冇拖鞋同牙刷，好彩自己有帶

The hotel room is large, with beds on three sides, an independent kitchen, and separate wet and dry toilets. It is located in the center of the old city, so you can walk to various attractions!

Everything else was very good. Only the self-service online check-in system was very troublesome. Trip didn't remind me that the first payment was invalid, so I spent an hour at the front desk before the second payment was successful.