Hotels near IGREJA METODISTA DE LORDELO, Porto

I had to arrive super late because of a flight delayed. I was welcome at 2 of the morning ING with a smile. The service was great. The room was beautiful and super clean and the breakfast was delicious . Overall excellent experience.

This is a decent budget hotel and I think it lives up to its 2-star status. Very convenient location with all transport links and a short walk to Jardins do Palácio de Cristal. Interior decor is dated and needs more than just a lick of paint but bathroom in my room was modern and fully functional. Room was a good size, clean with comfortable bed. Some noise from the lifts and the main street but easy to get used to. Breakfast was included in my offer, it’s a simple but fresh offering. I gave an extra star for guest service as staff were incredibly friendly and helpful, from reception team, through restaurant and cleaning team and made my stay special.

Very good hotel, friendly staff, reception open 24 hours. The breakfast buffet is good, the choice of food is not large but very tasty. You also have the option of eating lunch cheaply. Our room was on the street side, so it was a bit noisy.

Hotel location is very good, the room is very new, the area is large, there are parking spaces. Service attitude is very good. Room facilities are very convenient to use It is more convenient to go to the city and can walk.

The treatment I received at this hostel was despicable, unreasonable and hostile. My flight was delayed for 5 hours and whilst in airport I received a very encouraging email from 'so cool' explaining reception closes at 9pm and if I haven't checked in by then I would have to wait to the morning. Having found somewhere else to stay for that night, I turned up at this hostel the next morning, the rigid lady at reception simply wasn't interested or concerned in the least of my predicament and informed me I was a ”no show” and my room was gone for the whole 3 nights I'd booked. I asked for a partial refund for the further 2 nights as I was now having to find somewhere else to stay and would have to pay top price, she was not interested to know this and told me there would be no refund and no room. Whilst I understand policies are policies I think a bit of allowance for unforeseen circumstances wouldn't go amiss. I had no control of my flight being delayed and had I not received the welcome text reminding me of reception opening hours I would have thought twice about contacting them, their communication was confusing and had mixed messages. More unforgivably is the attitude of the manager even when she knew I had nowhere to go and would need the partial refund to secure alternative accomodation, she was not losing any money and had sold my bed twice. I have used *********** for years to book hostels and I have never received such harsh heartless treatment. Whilst I get business is business, there's more to life than a computer database and rigid rules that don't allow for unforeseen circumstances. The rigid lady tried to tell me it was *********** who cancelled me but this was just a lie,. Thankfully the 'hostel Rosalina' saved my bacon and were a fantastic contrast to ”so cool's awful treatment. The receptionist was wonderful and helpful and her friendliness reassured me Porto was not full of heartless money grabbing robots. Avoid this hostel if you're not going to be there for 9pm or you have any chance of a flight delay. .

Great location, cleanliness and facilities! Excellent value for money. The boss is also very polite.

They were responsive to my emails prior to my arrival. My flight was delayed in Porto and arrived around 1 am when there was a staff waiting for me upon arrival (24 reception). I'd say the room was enough for me, essentials were provided such as shampoo, and body wash. The room is cleaned every day. The hotel is quite a walk from the old town though (20-30mins), and going back it is a really steepy hill so I'd advise to wear comfy shoes if you're walking to/from the hotel. Although there is a bus stop nearby and Ubers are relatively cheap. Breakfast wise- there is no hot food but you get your bread, fruit, yoghurt (continental breakfast). The staff were very helpful during my stay- very hospitable!! i would book again here to stay if I was in Porto.