Hotels near Casa do Artes in Porto

Having had to leave our previous 'hotel' as it was so horrendous we arrived here where we were greeted with very friendly staff and a warm lobby. They sorted us a room and must have given us a really nice room following our bad experience as we were on the 6th floor at the back with a lovely view of the city. The room itself was really quite large and the bed was extremely comfortable. We slept so well! There was a TV, free wifi, AC/heating and a really nice bathroom. The bar/room service menus were reasonably priced and the staff had great knowledge of the city. The hotel itself is about a 5/10 minute walk from the main station you arrive in to from the airport which was really handy for our early journey on our final day. Would stay here again if I went back to Porto!

Great location close to the Metro, although a bit noisy as there is construction outside and a barking next door. The rooms are tiny with minimal amenities. This is not a 4 star hotel as our package promised. Just a heads up, they charge you for extra coffee pods. Staff here is professional and very helpful-they wear many hats! They helped us book an amazing tour. Walking distance to shopping, an amazing indoor food court, and grocery stores. The breakfast room is very nice, and has good selections.

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

Overall excellent service, clean and spacious rooms , very helpful and polite staff. We stayed for 10 nights and couldn’t ask for more. Would like to spot light wonderful Raquel at reception desk, who directed and answered any questions we had. All other staff goes extra mile too, to welcome and please their guests. Loved our experience in Portugal, very peaceful, polite and beautiful cities as well as people. Feeling safe and welcoming . Thank you all very much xxx

The hotel is a modern hotel with large rooms, light and comfortable. It is recommended because it is near the airport, if you have to stay**** one night do not hesitate to choose this hotel.

Second time in this hotel, very close to VCI and highway. Very convenient for business or tourism trip. Clean and peaceful, very good and fresh breakfast. Great service/value.

Reasonably priced hotel a short walk away from all the sights of Porto. No-frills but has everything you need - nice clean room, air conditioning, comfortable bed. A bottle of drinking water is refreshed every day which is very welcome. Breakfast plentiful and tasty. Staff were very busy as the hotel was full but everyone was very helpful and pleasant. A special thank you to Maria on the front desk who confirmed our taxi transfer to the airport and provided us with breakfast boxes for the journey because we left before the restaurant opened.

There are streets in the center of the city with many tourist attractions. 10 euros per taxi, everything else is fine

The hotel is really nice situated in a central location. It matches new design, embedded into old walls in a stylish yard. The vibe is really special. It has a classy groundfloor restaurant and a rooftop bar with a beautiful view of the river. Rooms are spacious, cosy and very clean. Some small details could be improved, like a shower door scratching against the floor, or a funny smell coming out of the overhead unit. But generally, very well designed and maintained. We also got a stunning balcony! Fire doors need some attention in the staircase as without door stoppers, they slam incredibly strong. Could be a health and safety issue, but certainly a very loud noise. The restaurant serves really good food and has a nice selection of wines. My only complaint was no ironing board in the room :) as a result we requested for my shirts to be ironed for ”tonight” on the same day, specifically stating they do not need to be washed. When our anniversary dinner came, we were told the shirts would be ready at the end of the day, obviously too late as we had to leave. When raising this, the lady who I believe managed the staff (so sorry I forgot the name!!), went above and beyond and made sure we get it on time. She saved the night, which we are very grateful for! I can really recommend the hotel, a great place to stay in Porto. Could be a bit cheaper I guess :)!

Due to price and proximity to the airport, I chose to stay here for a night while waiting for my flight back to the USA. Why due to price, might you ask? Well, doesn’t 63 USD sound amazing, especially since neighboring hotels were selling in the hundreds that same night? I tried booking that young-adult discount rate online prior to arriving at the property, which I knew was only available for purchase on the official hotel site but assumed I could easily get at the check-in counter as well. The site was down or not accepting my bank account for whatever reason, even after clearing all fraud protection freezes and things like that. Please know that when I say the following, I’m not putting direct blame on the individual staff members at Stay Hotel Porto Airport. I’m putting blame on the larger system. BUT it still needs to be said. I wish the staff could have quickly given me the $63 rate at the check-in counter, KNOWING I was having trouble with the website/app and should’ve been entitled to it with a better payment method. By the time I tried and tried and tried to get the rate to go through, the $63 rate had expired and the next best option was for $81, still exclusive to the app. And sure enough, know what happened when I tried paying for the $81? Still no luck. When the clock struck midnight, all hope was lost for a cheaper rate—the app reset its prices to the next night, and I had to pay a rate of around $100 at the counter to get a room right then. A valid argument could be to ask why I’m this picky about the prices, since when viewing it macroscopically, the differences aren’t that extreme. But I was traveling on a VERY tight budget. Every little amount counts a ton. And being at the end of my trip, my finances were in jeopardy more than they’d been at any other point in Europe. So I lost out on 40 bucks, which adjusted for non-backpacker inflation is 400 bucks. Or more. The last thing I’m going to add to the unfortunate pricing situation is one where I feel arguably the most disappointed about. Yes it’s apparently company rules not to book rates over the counter that are supposed to be booked online. But I didn’t feel that sense of sympathy or apology from either of the two employees at the desk. They were kind and friendly enough, which was expected—but when something goes wrong out of the customer’s control, I also expect clear, explicit concern and care to be verbalized. I don’t think they really “cared” that I missed out on a cheap rate because their company’s app payment portal malfunctioned. One of the ladies even told me (when I asked if this was a common issue with foreigners) that this scenario occurs roughly once each WEEK, which she labeled as not very common…but I beg to differ. I’m not saying they should fix the app issue…but they should’ve given me something like an apology. Quickly to fulfill my job responsibilities as an objective and comprehensive reviewer…the room was clean and comfy, the bathroom was spacious with